Job Description

The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team and our clients. They must possess excellent communication skills, be persuasive and have the ability to handle objections. Appointment Setters must have a friendly and engaging phone manner. They should be organized, detail-oriented and maintain accurate records of all calls made and appointments scheduled.

Key fundamentals of this role include developing and building deep relationships with clients by handholding them throughout their journey, understand their needs, and engage with them to ensure their success when utilizing our platform. A successful incumbent will possess leadership, problem-solving, communication, empathy, technical savviness and collaboration, strong relationship skills, and the ability to work and collaborate effectively within a highly fast-paced and team-centric environment.

ABOUT BIZSOLD.COM /BUSINESS EXCHANGE

Our mission is to generate volumes of high quality leads for business brokers, franchisors and commercial realtors in order to help our clients sell more, faster and for the highest price. We work in Canada and the US generating leads through live events, our website, app and email marketing.

Our core values are the backbone of our business and guide our hiring process: we are inspirational, we are aligned, we are disciplined, we are transparent, we are accountable and we are focused on delivering results. This company operates in Canada and the US and is growing by the day.

OBJECTIVES

Make outbound calls to potential customers and franchise candidates Qualify leads and set appointments for the sales team Qualify leads for our clients for our call verified program Maintain accurate records of calls and appointments in the CRM system Communicate effectively with team members and management Meet or exceed weekly and monthly appointment setting goals Stay up-to-date with product and service knowledge Provide feedback to improve sales and marketing strategies Other duties as assigned

COMPETENCIES

A positive attitude is a must Excellent communication skills, both verbal and written Strong interpersonal relationship skills Strong technology proficiency CRMs, Office 365 (ie., Word/PowerPoint/Excel) and Virtual meeting event software such as Zoom Detail orientation with a bias for action Ability to work in a fast-paced environment Experience in sales or customer service A self starter; you love owning projects end to end Humble, hardworking and someone who interfaces well with all level of employees with integrity To regularly report & communicate KPIs (key performance indicators) status to stakeholders.

EDUCATION AND EXPERIENCE

A Bachelor Degree is preferred for this position. A minimum of 2 years of experience working as a Customer Success Manager or in Sales.

PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY BASE SALARY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Business Exchange recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@thebizex.com. Already a Business Exchange candidate? Please connect directly with your recruiter to discuss this opportunity.

BASE SALARY

$38,000/yr - $42,000/yr + Benefit Plan

Exact compensation may vary based on skills and experience.

FEATURED BENEFITS

Medical insurance Vision insurance Dental insurance
Job Type: Full-time

Pay: $38,000.00-$42,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking
Schedule:

8 hour shift Monday to Friday Weekends as needed
Ability to commute/relocate:

North York, ON M2H 3P8: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's Degree (preferred)
Language:

English (required)
Work Location: In person