Job Description

Kent is the largest retail building supply chain in Atlantic Canada with 48 locations from Saint John, New Brunswick to Corner Brook, Newfoundland and many towns and cities in between. We owe our success to our exceptional customer service, superior selection of home building supplies, and our commitment to protecting our customers and staff by hiring and training associates dedicated to our safety values. Our culture thrives thanks to the incredible connections we get to make in every community we are in, our focus on diversity in the workplace, our commitment to our employees through training and development programs and our focus on creating an aligned and engaged workforce across our locations.

Appliance Sales Operations Coordinator will help keep our newest business moving. They enable all parties involved in an appliance sales to operate at their best. They play a vital role in key administrative functions with order management, customer communication, delivery operations, and other day-to-day activities that help our team succeed.

Responsibilities:

• General sales operation administration work for both professional contractor sales and retails sales including but not limited to order change(s) follow-up, appliance vendor claims, delivery partner liaison, reverse logistics oversight, and sales associate point of contact.
• Promptly completes ad hoc & daily tasks, inventory movements, sales review, and schedules/reschedules certain deliveries & returns.
• Communicates information and priorities to associates, and partners, and ensures they have the direction and tools needed to complete their tasks
• Assists the Appliance Sales Manager with reporting, day-to-day management, oversight, and performance management
• Handles associate and customer concerns in a fair and professional manner

Requirements:

• University degree or 2 years\xe2\x80\x99 experience in a related field
• Is organized and able to manage changing priorities
• Safety mindset
• Change agent with ability to implement process improvement
• Excellent written and verbal communication skills
• Can handle confidential information in a way that builds trust
• Demonstrates exceptional customer service skills
• Ability to leverage technology for project management, analysis, reporting, and problem solving
• Proficient with Microsoft Office Suite

We offer:

• A safe work environment
• Incentive programs
• Generous employee discount on the best brands in the business
• Employee and Family Assistance Plan
• Opportunities for growth and career advancement
• Continuous learning
• Training

Kent Building Supplies is an inclusive and diverse work environment. We are committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees, candidates, and customers.

If you have disabilities that require special accommodation please email, RetailRecruitment@kent.ca

To Apply for this Career Opportunity:

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. At Kent we promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Apply Online today or drop your resume off in store!

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Kent Building Supplies is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Additional Information

• Posting Date: Oct 27, 2023

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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

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\xc2\xa9 J.D. Irving, Limited. All rights reserved. \xe2\x84\xa2 is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving