Provide excellent customer service through prompt order taking, professional wine and menu recommendations, timely food delivery and anticipating guest needs. Build loyalty through personalized interactions and flawless execution.
REPORTS TO
Food and Beverage Manager/Banquet Manager/Food and Beverage Supervisor
HOURS
As required
DUTIES & RESPONSIBILITIES
Deliver welcoming, attentive service, answering questions on menu.
Make recommendations, upsell based on preferences.
Input orders accurately; communicate with kitchen staff.
Prepare and deliver checks; process payments.
Perform tableside wine, food preparations elegantly.
Maintain cleanliness of stations, dining areas.
Assist with setups for functions, group events.
Attend pre-shift meetings, trainings, staff meals.
Comply with appearance standards per handbook.
Adhere to all safety, Service Excellence principles.
EXPERIENCE
Serving It Right Certificate
Restaurant service experience preferred.
Wine knowledge an asset.
Upbeat personality with passion for hospitality
Polished presentation and communication skills
Comfortable working on feet for long periods
Responsible, guest-centric team player
Open availability - able to work variable shifts.
Please note that only applicants selected for further consideration will be contacted.
Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can't apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.
We look forward to receiving your application.
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