Job Description

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  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experience

Asset languages

Spanish; Castilian

Work setting

Corporation or company ticket office

Tasks

Manage difficult situations with customers Perform general office duties Sell travel products and travel insurance Calculate costs, process refunds and attend to other financial transactions Attend to cancellations and schedule changes Make transportation and accommodation reservations using computerized reservation and ticketing system Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Computer and technology knowledge

Galileo Apollo MS Office MS Excel

Travel bookings

Business travel Group travel International travel

Geographical areas of specialization

Canada Mexico and Central America Caribbean

Work conditions and physical capabilities

Tight deadlines Repetitive tasks Attention to detail Sitting Work under pressure

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player

Screening questions

Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Work Term: Permanent Work Language: English Hours: 40 hours per week

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Job Detail

  • Job Id
    JD2155342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Vancouver, BC, Canada
  • Education
    Not mentioned