Location: Canada (remote) Contract type: Fixed term until 31/10/2023 At Study Group, our Admissions team plays an incredibly important role in providing a first class experience for our students, and delivering on our philosophy to put ?Students first?. We?re hiring for a new member of the team, to be employed at our Chicago office. In this job you?ll use your proven experience within an Admissions function, and your exemplary customer service and organisational abilities, to facilitate the student journey, and deliver on our commitment to put ?Students first.? ABOUT THE ROLE

• Primary admissions contact for Study Group recruitment staff and Study Group partner agents
• Assess international applications and enrollments according to specified procedures within agreed time frames
• Conduct evaluations of international credentials, calculate GPAs and make decisions regarding admissibility and eligibility for undergraduate and graduate programs
• Communicate information regarding admissions requirements and localised entry requirements (LERs) to recruitment/sales team and partner agents
• Accurately respond to inquiries from university admissions staff, Study Group recruitment staff and Study Group partner agents according to specified procedures
• Maintain superior customer service with students, university admissions staff, Study Group recruitment staff and Study Group partner agents
• Enter and track application data on student enrolment databases, maintain all student records ensuring data is accurate and current on all enrolment reports
• Ensure collection of all outstanding admissions documents from applicants
• Liaise with Study Group recruitment staff to support counsellor relationship targets and optimize conversion while ensuring compliance with set admissions guidelines
• Monitor enrollment data, agent trends and local market information, ensuring manager of Assessment Team is aware of any potential agent, center or market issues
• Proactively seek and maintain accurate product knowledge of all university programs
• Participate in admissions team meetings and university admissions working groups as required

ABOUT YOU

• Previous experience within an Admissions team or experience of credential evaluation
• Fluent English (written, spoken, reading)
• Understanding of international educational systems
• Knowledge of data management systems
• Excellent customer service and data entry skills
• Excellent attention to detail, highly organized and self-motivated
• Ability to prioritize workload
• Strong problem-solving skills
• Excellent interpersonal communication skills
• Ability to work under pressure
• Team player

ABOUT US We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as the 2017, 2018, 2020, and 2021 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe. With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partners with high quality outcomes across the higher education space. Organisational Compliance Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate. Study Group processes your information in line with data protection regulations. Please see our Privacy Policy 348tQJXHLC