Job Description

Symphony Senior Living is currently seeking a Hungry, Humble and Smart leader to join our management team as Admissions Coordinator at our Symphony Kanata location. Symphony Kanata is a private assisted living and memory care community dedicated to providing support for residents with mild dementia to end of life care. You should be ambitious and driven in your pursuit to assist residents and families find the best services and accommodation to meet their needs. Our most successful team members in this position, are driven to understand our potential customers needs, love meeting new people and find success in a smooth move in and hand over to operations. They are creative in their approaches to referral sources and rejection is just a minor hurdle to over come. They must be VERY comfortable with; cold calls - in person and on the phone, health care situations, hospital visits, calling on doctor\xe2\x80\x99s offices and learning new approaches to helping serve seniors and their loved ones. This position requires you to be in good standing with the College of Nurses as at minimum a Registered Practical Nurse OR have completed a Social Worker degree OR a Current or retired Registered Nurse. This is not a 9-5 Monday to Friday desk job \xe2\x80\x93 you will be active and responding to inbound inquires 24/7 \xe2\x80\x93 that said, you also get flexibility of a manager to work your schedule around the needs of the potential customers, the business and yourself \xe2\x80\x93 for example you may have moved a desperate loved one in on a Friday night from hospital, but then take a Wednesday morning to attend a special event at the school for your child. Symphony Senior Living is a leading provider of quality senior services in Canada; we provide private pay services to residents in our beautiful communities. At Symphony Senior Living, we provide care to our residents to end of life. We are not a medical institution; we are the home to many seniors of many levels of ability \xe2\x80\x93 all needing our time, attention and care. Specific Job Qualifications:

• A current Registered Practical Nurse OR have completed a Social Work bachelor\xe2\x80\x99s degree OR a current or retired Registered Nurse.
• A sense of urgency and ability to work variable hours: check email every two hours between 8 am and 8 pm you need to monitor email inquiries and handle or route accordingly. Often inbound inquires are sitting in an emergency room with a crisis they need a comforting voice!
• Calm and mature perspective - with +5 years experience in a management role preferred.
• This position is not part of the community manager on duty (MOD) rotation for weekends; but is expected to work around inquiries and move ins suitable to the resident and family and this may involve some weekend or evening work.
• A desire to actively understand and HELP others: we don\xe2\x80\x99t pressure \xe2\x80\x9csell\xe2\x80\x9d we Help and Serve families, residents and loved ones.
• Comfortable with cold calling, phone and in person follow up, medical situations, hospitals and clinics, seniors, and dementia.
• Computer skills are a MUST: for updating CRM leads, excel and other basic reporting.
• Social Media presence and skills are a must \xe2\x80\x93 we will train, you but using Facebook as a family and friends communicator is important.
• Must be in good physical and mental shape as this job can be both physically and mentally demanding and may involve situations were as part of a team you will be expected to cover emergency situations.
• You must own a car and have a valid drivers license as this position requires driving to hospitals and networking sites.

In addition: \xc2\xb7 You must read, write, and speak English well. \xc2\xb7 You must have at least two shots of the Covid Vaccine and be willing and able to work through any future pandemics. \xc2\xb7 Symphony is an equal opportunity employer \xc2\xb7 This position is a Non-Union position \xc2\xb7 You must pass a Police Check and Vulnerable sector background check \xc2\xb7 You must be able to work with dogs, cats and other animals (Rabbits) \xc2\xb7 You must be legally allowed to work in Canada Compensation: This position is paid a base pay of $50,000 annually and a very healthy sales commission. Our commission is one of the highest in the industry and a typical year you can plan on earning an additional $15,000-$25,000 a year. We also pay mileage for use of your vehicle, provide a cell phone and computer and have an excellent 100% paid benefit program including an RRSP. If you love working with seniors and you find the challenge of connecting and serving seniors with physical and memory care needs rewarding this could be the position for you! Job Types: Full-time, Permanent Salary: From $50,000.00 per year Benefits:

• Dental care
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Kanata, ON K2K 2Z8: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor\'s Degree (preferred)

Licence/Certification:

• LPN/RPN (required)

Work Location: One location