Job Description

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Your Opportunity:

We are seeking a highly organized and hands-on Technical Supervisor (Admin V) - Logistics to lead and support the day-to-day operations of our dispatch and courier team. This role is critical to ensuring timely and efficient specimen transport by managing dispatch processes, monitoring courier performance, and troubleshooting operational issues as they arise. A key responsibility of this position is the creation, oversight, and optimization of daily route plans, including assisting with route builds and making real-time adjustments to improve delivery performance and meet stakeholder requirements. The Technical Supervisor will work closely with management to allocate workload efficiently, respond to shifting departmental priorities, and uphold compliance with all regulatory and company standards. In addition to supervising logistics staff, this role is responsible for training, mentoring, and supporting couriers to ensure adherence to processes and a consistent, high-quality service standard. The Technical Supervisor will collaborate closely with the logistics management team to maintain fleet health through regular inspections, maintenance scheduling, and timely repairs. Maintaining accurate service records and ensuring vehicle readiness is essential to operational success. This role also fosters seamless communication among dispatchers, couriers, and laboratory personnel to ensure smooth workflows and a strong focus on patient outcomes. This position offers an opportunity for individuals with a passion for logistics and patient care to make a meaningful impact on improving laboratory workflows and patient outcomes. Working for APL provides a unique mix of personal and professional rewards that lead to a deep sense of purpose and satisfaction.

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Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.


Classification: Administrative Support V Union: HSAA OFFICE CLERICAL Unit and Program: Specimen Procurement and Dispatch Primary Location: Base Laboratory Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 05-DEC-2025 Employee Class: Regular Full Time Date Available: 05-JAN-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.45 Maximum Salary: $34.60 Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

1-3 years of leadership or demonstrated progressive responsibility. Minimum 3 years' experience working with Microsoft Outlook, Word and Excel in the last 5 years. Must hold a valid Class 5 Alberta Operator's License.

Preferred Qualifications:

Experience with dispatch or logistics software is preferred. Previous experience in logistics is preferred.



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Please note:

All postings close at 23:59 MT of the posting end date indicated.



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Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.