Job Description

Your Opportunity:
The Administrative Support V is an advanced role requiring specialized skills and knowledge to support complex procedures, practices, and initiatives within the Kaye Edmonton Clinic Ambulatory Programs. This position is crucial in providing effective and efficient senior-level administrative support to the Patient Care Manager team overseeing more than fifty specialized clinics and Edmonton Zone programs. Additionally, this role supports the Executive Director when Administrative Support coverage is required. The position involves overseeing project timelines and resource management in collaboration with the management team, supporting operational activities, monitoring office supply inventory, and ensuring that program needs are met efficiently. Responsibilities include drafting correspondence, formatting and editing documents such as memos and briefing notes, preparing meeting materials, recording minutes, and following up on action items. The role involves producing reports, analyzing data to support informed decision-making, and maintaining organization across clinic programs. The incumbent should be able to manage individual schedules, organize and manage complex meetings and appointment demands for a large group of individuals. The position performs higher level ePeople functions and is essential in human resources support, including onboarding new employees, managing recruitment processes, overseeing payroll, and maintaining employee records. It also involves managing sensitive information discreetly, adhering to strict confidentiality standards to protect client, program, and staff data.
Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Ambulatory Clinics
• Primary Location: Edmonton Clinic
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 23-SEP-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 27-OCT-2025
• Temporary End Date: 27-JUL-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.45
• Maximum Salary: $34.60
• Vehicle Requirement: Not Applicable

Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration). Additional Required Qualifications:
Advanced computer experience required including strong technical knowledge of MS Office (Excel including complex spread sheet management, Word, PowerPoint & Outlook) required. Minimum 3 years of recent administrative experience in a health care-based organization supporting managerial roles in a fast-paced environment. Knowledge of eManager, Oracle Business Systems e-people (recruitment, payroll) required. Knowledge of administrative office procedures required. Demonstration of a clear pattern of personal and professional growth and development. Excellent planning, organizational and time management skills. Proven communication and interpersonal skills with the ability to provide clear, concise, and accurate information in response to complex inquiries. Strong process analysis, problem solving and decision-making skills with attention to detail. Ability to demonstrate communications skills that promote respect and a positive team environment in a highly demanding environment. Must demonstrate flexibility to accommodate competing and changing workload demands. Demonstrates advanced critical thinking skills integrating critical thinking abilities. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application. Preferred Qualifications:
Five years' experience with progressively increased responsibility in an organization of significant size, complexity and diversity required, healthcare experience particularly in an ambulatory care setting.

Skills Required