Job Description

We are seeking an organized and proactive

Operations Administrative Manager

to support daily office operations and act as a central communication point across the organization. This role manages administrative tasks such as phone and email correspondence, document preparation, record-keeping, and invoice processing. The position also assists with housekeeping logistics, staffing schedules, unit quality inspections, inventory management, and reporting maintenance issues. Additional responsibilities include coordinating staff housing, supporting recruitment activities, and providing cross-departmental operational support. The ideal candidate is professional, detail-oriented, and committed to delivering excellent service while upholding company policies and confidentiality.

Responsibilities include:

Communications & Coordination

Act as a central communications point between homeowners, internal staff, contractors, Realtors, and partner organizations as needed. Ensure timely distribution of important information across all departments and stakeholders.
Office & Administrative Operations

Manage daily office operations including answering phones, responding to emails, and maintaining organized records and files. Perform data entry, document preparation, and general administrative support. Invoice scanning and uploading for accurate record-keeping and financial processing.
Property Quality, Inventory & Supplies

Support daily planning and logistics for Housekeeping productivity. Oversee Staffing Levels for Housekeeping and schedule as needed. Conduct unit quality inspections, including inventory checks and replenishment. Order and manage inventory, supplies, and provisioning for assigned units. Report maintenance issues to the Maintenance team and ensure follow-through.
Staff Housing & Recruitment Support

Coordinate staff housing, including tracking availability, move-ins/outs, and communication with employees. Assist with recruitment activities, such as posting job ads, scheduling interviews, and corresponding with candidates.
Team & Department Support

Support cross-departmental needs and assist team members with operational activities. Contribute to special projects and other duties as assigned to meet organizational objectives.
Professional Conduct & Compliance

Act in the best interests of the company with diligence, fairness, and confidentiality. Comply with company policies, directives from supervisors, and all applicable laws. Provide professional, courteous service to owners, guests, partners, and team members.

Qualifications include:

Housekeeping management and administration experience required

3-5 Years operations Experience an asset

Good time management, organization, prioritization, and multi-tasking abilities

Excellent interpersonal skills to build strong relationships with colleagues, owners, guests, and vendors.

Able to give and receive feedback and constructive criticism from a variety of channels

Strategic planning and problem-solving skills.

Project Management experience

Comfortable in high pressure environment

If you are looking for a challenging role where you can contribute to the success of our operations while providing exceptional customer support, we encourage you to apply. Join our team today!

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Benefits:

Company events Dental care Extended health care Life insurance On-site parking RRSP match
Education:

Secondary School (required)
Experience:

Housekeeping Admin: 1 year (required) Administrative: 1 year (preferred)
Work Location: In person