Job Description

About Us

We are a small but fast-growing business specializing in

money transfer and remittance services

. We are committed to providing secure, compliant, and reliable financial solutions to our clients both locally and internationally.

As we continue to grow, we are seeking a dedicated and detail-oriented

Operations Manager - Administrative Services

to oversee our day-to-day office operations and ensure we remain compliant with all financial and regulatory requirements.

Key Responsibilities

Plan, organize, and manage administrative functions that support our financial services, including

compliance, records management, HR, purchasing

, and

vendor coordination

. Direct and support staff involved in handling

financial transactions, reporting, customer documentation

, and other back-office processes. Ensure compliance with

FINTRAC

,

AML (Anti-Money Laundering)

policies, and other relevant financial regulations. Maintain and manage operational budgets for supplies, systems, and services. Prepare regular

reports, internal audits

, and compliance updates for ownership/management. Assist in the

recruitment, onboarding, and training

of new administrative and operations staff. Identify opportunities to

streamline workflows

and improve internal processes for better efficiency and accuracy.

Qualifications

Post-secondary education in

business administration, finance, or a related field

. Minimum

2 years of experience

in an administrative or operations management role, ideally in

financial services, remittance, or banking

. Strong understanding of

regulatory compliance

, particularly in money services businesses (MSBs). Hands-on, organized, and able to manage multiple responsibilities in a small team. Excellent communication and leadership skills. Familiarity with financial software and basic accounting or reporting tools is an asset.

What We Offer

A chance to work in a

trusted and community-focused financial service

A

collaborative environment

where your input is valued Opportunities for

growth and skill development

Competitive salary based on experience Flexible and supportive team culture

How to Apply

Interested applicants should submit a

resume and cover letter

to info@rndtraders.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $37.80-$39.00 per hour

Expected hours: 40 - 60 per week

Application question(s):

How many years of experience do you have managing operations for a financial institute or a similar business?
Experience:

Data entry: 3 years (required) Customer acquisition: 3 years (required) Customer service: 3 years (required) Financial services: 2 years (required) Operations management: 2 years (required)
Work Location: In person