Job Description

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they\xe2\x80\x99ve been hired to do: their very best. Your potential is waiting; why are you?


Job Title: Administrative Coordinator Intern
Department & Team: WEM (Adrian Lee-Kwen)
Reports to: Monti Ghai
Location: Markham (flexible)
Summary:



We are seeking a highly organized and detail-oriented Administrative Coordinator student to join the Workforce Engagement Management (WEM) team. In this role, you will collaborate closely with our software engineering team to provide support for employee engagement and oversee a range of tasks. You will report directly to the Director of Development, WEM. Your responsibilities will include managing our local internship program; supporting new employee onboarding; organizing office engagement activities and engineering events; gathering and analyzing hiring data; and preparing staffing reports for the global WEM organization. If you possess excellent project coordination and facilitation skills and have a passion for detail-oriented work and organization, we invite you to apply for this exciting opportunity.



Hours of Work:

The standard work week will be Monday to Friday between the hours of 9am to 5:00pm. We are open to part-time arrangements.

As an Administrative Coordinator, you will be responsible for administrative duties to support hiring, onboarding, engagement, and engineering management. You will also assist and support local office activities.

We are open to a flexible schedule. Some of your work responsibilities will require a physical presence in our office (located in the Markham area or nearby).




Job Responsibilities:

• 
  Manage the WEM Canada internship program
• 
  Coordinate recruiting, hiring, and onboarding for interns
• 
  Order food, set up meetings and organize employee engagement activities like social hours, hackathons, and all-hands meetings
• 
  Analyze staffing and hiring data to generate regular reports and metrics (Excel)

• 
  Support hiring managers, filter resumes, communicate with candidates, schedule interviews, and maintain recruiting metrics
• 
  Assist with office administrative tasks like ordering supplies and handling purchase orders

Required Skills:

• 
  Excellent written and oral communication skills

• 
  Exceptionally organized, self-motivated, meticulous, and detail-oriented
• 
  Ability to understand and present statistical data related to staffing
• 
  Ability to manage competing priorities
• 
  Ability to take the initiative to solve problems and drive results
• 
  Maintain a friendly and positive attitude, and an elevated level of professionalism

• 
  Proficiency with Excel, Word, and PowerPoint

About Genesys:
Every year, Genesys\xc2\xae orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service\xe2\x84\xa0, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com

Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the
Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.