Administrative Coordinator (review & Issue Resolution Office)

Richmond, BC, Canada

Job Description


Overview

Are you a resourceful, self-motivated administrative professional with the power to initiate plans, act on your decisions, and follow through to completion? We have an opportunity for an Administrative Coordinator to join and support our Review Division and Issue Resolution Office. Reporting to the Chief Review Officer, you\xe2\x80\x99ll be responsible for performing diverse secretarial and administrative support duties that require accuracy and attention to detail.

In this role, you\xe2\x80\x99ll use a high level of discretion and tact in handling confidential and sensitive information. If you have administrative experience supporting executive level operations, proficiency in Microsoft applications, exceptional customer service, effective organizational skills, and can execute a high level of professionalism and confidentiality, consider applying for this exciting opportunity.

How you\xe2\x80\x99ll make a difference: You\xe2\x80\x99ll help ensure WorkSafeBC engages with B.C. workers and employers in a fair and consistent way.

Where you\xe2\x80\x99ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you\xe2\x80\x99ll work from your B.C. home and at a minimum of twice per week in our Richmond office.

What you\'ll do

  • Manage the Chief Review Officer\xe2\x80\x99s day-to-day business, including monitoring, preparing, and maintaining the Chief Review Officer\xe2\x80\x99s schedule and delegation appointments under the Workers Compensation Act, arranging meetings, updating and maintaining Review Division web materials, and liaising with other departments on Review Division and Issue Resolution Office work as required
  • Review, format and publish all decisions under the authority of the Chief Review Officer, and coordinate publishing of completed Review Division decisions on our website
  • Coordinate all divisional meetings and all oral hearings for Review Officers
  • Support the Review Division\xe2\x80\x99s Quality Assurance team on organizing Review Officer training and assisting in the preparation and dissemination of training materials
  • Update and publish the Review Division\xe2\x80\x99s Practices and Procedures Manual as required
  • Co-ordinate the set up of the Summer Intern program, running from May to September each year, working with the Quality Assurance director and Intern manager
  • Receive and distribute correspondence and prioritize items to meet deadlines, ensure security of confidential items, and prepare written responses when appropriate
  • Organize, prepare, and distribute material for divisional or stakeholder meetings, act as recording secretary when required, review minutes and ensure quality control of the format
  • Other administrative duties including preparing complex and confidential reports, preparing and distributing the quarterly divisional newsletter, as well as coordinating office supplies and I&T and procurement orders
  • Represent the Review Division and Issue Resolution Office team in a professional manner when communicating with stakeholders, committees, and government agencies
Is this a good fit for you?

We\xe2\x80\x99re looking for someone who can:
  • Lead by example, exhibiting strong interpersonal skills and a high level of professionalism
  • Rotate through a variety of tasks and responsibilities
  • Exercise discretion, tact, and judgment in handling confidential and sensitive information
  • Meet deadlines in a high-volume, multi-tasking, client-focused environment with a strong attention to details
  • Communicate effectively, both orally and in writing, to deliver information in a professional manner, using excellent grammar and spelling
  • Take initiative and use critical thinking skills when tackling complex matters
  • Adapt, be flexible and learn quickly
Your background and experience
  • Completion of grade 12 and post-secondary education is an asset
  • A minimum of 3 years of administrative experience supporting senior management and/or Director level operations
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Sharepoint
  • Experience working in WorkSafeBC systems is an asset
We\xe2\x80\x99ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:
  • Confirm you\xe2\x80\x99re legally entitled to work in Canada
WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x94 and life. Along with a competitive salary, your total compensation package includes:
  • Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
  • 4 weeks of vacation in your first year, with regular increases based on years of service
  • Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
  • Optional leave arrangements
  • Development opportunities (tuition reimbursement, leadership development, and more)
Learn more: Find out .

Salary: $62,019 - $75,353/annually

Want to apply?
  • Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
  • Please note that we will be starting assessments prior to the closing date.
We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

WorkSafeBC

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Job Detail

  • Job Id
    JD2267807
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $62019 - 75353 per year
  • Employment Status
    Permanent
  • Job Location
    Richmond, BC, Canada
  • Education
    Not mentioned