Job Description

Haidilao is a leading global hot pot restaurant brand with locations across Canada. We are now hiring a

trilingual Administrative Assistant / Server

to support our Downtown Montreal location. This hybrid role combines administrative support with front-of-house restaurant service.

Haidilao est une marque mondiale de restauration specialisee dans le hot pot, avec plusieurs succursales au Canada. Nous recherchons un(e)

Assistant(e) administratif(ve) / Serveur(se) trilingue

pour appuyer notre restaurant du centre-ville de Montreal. Ce poste hybride combine le soutien administratif et le service en salle.

Responsibilities

/ Responsabilites

Handle store emails and convey information between management and staff. Stay updated on Quebec and federal government policies, and assist in training employees accordingly. Support the Restaurant Manager with recruitment and HR tasks. Assist the Front-of-House Manager with resolving customer complaints. Perform basic account settlement tasks when clerks are absent. Assist front-of-house with serving guests during peak hours. Gerer les courriels du restaurant et transmettre l'information entre la direction et le personnel. Suivre les politiques provinciales et federales du Quebec et aider a la formation du personnel. Appuyer le gerant du restaurant dans le recrutement et les taches RH. Aider le responsable de salle a resoudre les plaintes simples des clients. Effectuer des reglements de comptes de base en l'absence des caissiers. Aider au service des clients en salle pendant les periodes de pointe.

Requirements / Exigences

Fluency in French is required

to communicate with customers, colleagues, and government authorities.

English and Mandarin are also required

to serve our diverse customer base and to communicate effectively with staff and management. Proficient with Microsoft Office and common administrative software. Familiar with Quebec provincial and federal websites (food service regulations, labour rules). Strong communication and multitasking skills. Able to work both independently and as part of a team.

La maitrise du francais est obligatoire

afin de communiquer avec les clients, les collegues et les autorites gouvernementales.

L'anglais et le mandarin sont egalement requis

pour servir notre clientele diversifiee et assurer une communication efficace avec le personnel et la direction. Bonne maitrise de Microsoft Office et logiciels administratifs. Connaissance des sites gouvernementaux provinciaux et federaux du Quebec (politiques alimentaires, normes du travail). Excellentes competences en communication et en gestion des priorites. Capacite a travailler de facon autonome et en equipe.

Compensation / Remuneration

Base salary:

$3,200/month ($38,400/year).

Tips:

Average

$1,000-$1,600/month

Total estimated annual earnings:

$50,000-$58,000. Hybrid role: steady base pay plus tips.

Salaire de base :

3 200 $/mois (38 400 $/an).

Pourboires :

en moyenne

1 000-1 600 $/mois

Revenu annuel estime :

50 000-58 000 $. Poste hybride : salaire fixe + pourboires.
Job Types: Full-time, Permanent

Pay: $50,000.00-$58,000.00 per year

Benefits:

Dental care Discounted or free food Extended health care Store discount
Language:

Mandarin (required) French (required) English (required)
Work Location: In person