Job Description

JOB POSTING # 912236

Position: Administrative Assistant II, General
Site: University Centre, Toronto Rehab
Department: ABI Service, Brain and Spinal Cord Rehab Program
Reports to: Manager, Program Services
Scale: A0:06
Salary Range: $23.28 - $29.10 per hour
Hours: 37.5 hours per week Days
Status: Permanent Full-time

"We are a caring, creative and accountable academic Hospital, transforming Healthcare for Our Patients, Our Community and the World"

University Health Network (UHN) represents the coming together of shared values and diverse expertise in patient care, research and teaching. Each of our facilities (Toronto General Hospital, Princess Margaret Hospital, Toronto Western Hospital and Toronto Rehab) makes a unique contribution to the whole. Together, we create something far greater than the sum of our parts.

A leader in adult rehabilitation and complex continuing care, the Toronto Rehabilitation Institute brings together innovative patient care, groundbreaking research and diverse education to help people overcome or recover from disabling injury, illness or age-related conditions.

The Administrative Assistant II exercises judgement and independence in the performance of administrative support to the Program Services Manager and unit teams, communicating effectively with clients, team members, internal and external stakeholders. The principle responsibilities include: communicating effectively with patients, families, staff, external care providers and the public; answering telephones and responding to enquiries and redirect as needed; preparing Nursing Schedules monthly; working closely with Manager to ensure unit is staffed as per direction; coordinating scheduling of replacement nursing staff to address gaps as required; accurately admitting, transferring and discharging patients in the Electronic Patient Record; inputting necessary preadmission data; completing chart management activities as per protocol; scheduling patient appointments and arrange appropriate transportation as required; providing administrative functions including payroll processing; monitoring expenses and variances, i.e., purchase requisitions, petty cash, cheque requisitions; compiling program service statistics, data entry and reporting; maintaining an accurate and confidential filing system; preparing reports including letters, memos, agendas; organizing room bookings, conference requests and catering; recording minutes of meetings; responding to a variety of inquires; understanding of, compliance with, and commitment to patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients; other related administrative duties, as requested by the Manager.

QUALIFICATIONS:

• Completion of Grade XII or recognized equivalent required
• Completion of a recognized medical or business post-secondary secretarial arts program at the diploma level required
• Three (3) years related administrative assistant support experience required
• Previous on-the-job computer/word-processing, database and spreadsheet software experience required; experience in a Microsoft Office environment preferred
• Ability to work under pressure in a busy environment; ability to multi-task and effectively manage competing priorities
• Previous supervisory experience preferred
• Experience working in a health care environment an asset
• Very good organizational and time management skills required
• Very good interpersonal and customer service skills required
• Very good verbal and written communications skills required
• Good knowledge of health care, organizational/office practices, procedures and standards required
• Ability to produce high quality work in accordance with Hospital standards required
• Ability to maintain confidentiality required
• Ability to work well under pressure and use good judgment in assessing difficult situations required
• Knowledge of medical terminology an asset

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED DATE: January 5, 2022 CLOSING DATE: until filled

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide for the open position. Applicants need to make their requirements known when contacted.

University Health Network