Job Description

Back Works in Waterloo, Ontario is seeking an Administrative Assistant to join us in an evening, reception position. We are a professional and caring physiotherapy clinic searching for a candidate able to contribute to our dedicated team. We currently have a part time position available with potential for future career growth into more administrative roles and responsibilities. To start, we are offering evening shifts, Monday to Thursday, 2pm-9pm.

We are looking for someone who is self-motivated, responsible, punctual, reliable and professional. This position requires team work and individual tasks to be completed in a fast paced and busy environment. The successful candidate will be friendly, willing to learn and grow, and have excellent customer service and communication skills.

Requirements:

English speaking and written fluency Computer experience and proficiency
Responsibilities:

Greet and welcome guests as soon as they arrive in a friendly manor Direct visitors appropriately Book patient appointments in the clinic EMR software Process billing and payments for services rendered Answer, screen and forward incoming phone calls Respond to calls and emails Perform clerical receptionist duties such as filing, photocopying, transcribing and faxing Provide basic and accurate information in-person and via phone/email Receive, sort, process and distribute daily mail/deliveries Update calendars and schedule meetings Arrange travel and accommodations Monitor, record and balance petty cash payments Complete basic cashiering duties and daily balances Ensure reception area is tidy and presentable, with all necessary stationary and material Support the clinical staff with laundry, cleaning, and tidying when needed Support the administrative needs for the clinical staff and Leadership team Participate in Administrative/Clerical projects as the needs arise (i.e. Organizing events) Provide excellent customer service. Support coverage for the administrative team's holidays
Starting at $19.00 per hour (negotiable with experience and qualifications)

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 28 per week

Benefits:

On-site parking
Flexible language requirement:

French not required
Schedule:

Evening shift No weekends
Licence/Certification:

Are you a Canadian citizen, PR or valid work permit holder (required)
Work Location: In person

Application deadline: 2025-06-15