Job Description

An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:

Administration Assistant, Account Services

The Administration Assistant, Account Services provides day-to-day support as a key member of the Account Services team within our Administration department.

In summary, the Administration Assistant, Account Services will:

Provide technical and administrative assistance to the Account Services team Review all incoming death claims and assist with preparing corresponding documents required to complete Estate file and community file updates Communicate with parties of interest to accounts Manage credit insurance processing for death claims Review all incoming change of signor requests and assist with preparing new membership documents required to complete necessary changes to memberships. Communicate with community membership holders and follow up with any pending documentation when required Support members enrollment in credit insurance products Prepare written and electronic correspondence Demonstrate exceptional professionalism and confidentiality

As the successful candidate, you'll have responsibility for:

Processing death claims and completing special member requests Managing the processing of credit insurance Adhering to and complying with established policies, guidelines and procedures with a high level of accuracy and attention to detail

The "must-have" skills and qualifications that we're looking for are:

A diploma in Office Administration, Legal studies or a related field A minimum of two years' experience in a related position A sound understanding of wills and estates Excellent computer proficiency operating Microsoft Office programs Knowledge in registered products

These additional skills are considered assets too:

Experience working in the financial services industry
If you feel you're feel you're a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist - WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work, as well as repeatedly been named one of the Best Workplaces in Canada(TM). Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU's success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

An annual monetary benefit equivalent to a percentage of an employee's salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more! Discounts on WFCU's financial products and services, including a $10,000 Line of Credit at 0% interest. A bank of up to 10 annual personal days, as well as 13+ paid holidays. A voluntary RRSP matching program at 5% of an employee's annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It's an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU's 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

Job Types: Full-time, Permanent

Application question(s):

Do you know anyone who works at WFCU Credit Union? What are your salary expectations?
Work Location: In person