Job Description

Reception/Admin and Pre-tester

Have you always wanted to feel like you're making a real difference in people's lives? To work in a supportive environment with room to learn and grow? If you are a natural team player who takes pride in their work, a career at Opto-mization is just what you're looking for. Our services offer everything from helping kids read and believe in themselves, to getting adults back to work and life after a concussion or giving seniors the depth perception and balance to keep them safe. Every member of our team, from our doctors to the admin plays a critical role in helping the people we serve.

About Us:

Opto-mization is an Optometry and Vision Therapy Clinic at the forefront of the profession. Visit our website to find out more information on what we are about and also visit the TedX talk "Overlooking our vision" and you'll quickly see the passion with which we do our work.

Our office is a place we enjoy being and our culture is based on 5 fundamental values:

Team Player Accountability Pride & Passion in our work Humility Respectful
We are looking for a Full/Part time team member to join our administrative support team for weekdays and Saturday shifts. At Opto-mization we want our administration to be friendly, qualified, and knowledgeable as they are dependent on for key communication for all parts of our company. Your career with us will not be your typical administrative support job. You will learn a whole new world of vision, receive new skill sets and grow with us as we continue to support those who need us the most. We value a genuine connection.

What we are looking for:

Organized with attention to detail Professional Friendly Quick problem solver Effective communication Enjoy a team environment Enjoy learning Self-directed Self-Motivated Knowledge in word, and computer skills are a necessity Knowledge in medical, multi-disciplinary and optical office is an asset Jane App experience is an asset but not required.

Duties Include:

Greeting clients Efficiently answering patients' questions and requests Booking appointments for multiple departments Taking payments and balancing cash Editing and sending reports Optical pre-testing with patients (training will be provided) An understanding of medical and optical terms (training can/will be provided) Timely responding to emails with multiple requests Filing, faxing, scanning and inventory management Patient and 3rd party billing (training will be provided ) Opening and closing of the clinic Other duties as requested Cleaning and tidying the office
If you think you would be a great fit for Opto-mization, please forward your resume and cover letter to l.morton@opto-mization.com. No phones calls please.

Thank you for taking the time to learn about our opportunities and we look forward to meeting you.

Job Types:

Benefits:

Annual Health Spending account after 6 months Investment in your career development/education and growth Optical/ Eye Care Benefits Bonus Structure

A final note:

Opto-mization is currently growing, which means that people's roles have the potential to change as the company grows and expands. This requires employees to be flexible, and comfortable with change and development; and with that comes opportunity for personal and professional growth and development.

The tuition reimbursement is for optician school with a contract to continue working at Opto-mization for a specified number of years after school is completed.
Job Type: Full-time

Pay: $21.00-$24.00 per hour

Additional pay:

Bonus pay
Benefits:

Company events Extended health care On-site parking Paid time off Store discount Tuition reimbursement Vision care
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

Optical: 1 year (required) Customer service: 1 year (preferred) Administrative: 2 years (preferred)
Work Location: In person

Application deadline: 2025-07-31