Job Description

Admin Assistant (System Dev & Support)
Location: Regina, Saskatchewan Position Type: Permanent Full-Time Number of Positions: 1 Salary: $28.34 - $40.70/hour (will be determined based on education and experience) Closing Date: December 11, 2023 Competition Comments: POSITION MAY BE LOCATED IN REGINA OR SASKATOON
POSITION OVERVIEW Develops, implements, enhances, and supports operational and administrative systems. Provides training and expertise to system users.
TYPICAL DUTIES & RESPONSIBILITIES (Not all inclusive or applicable to all assignments)

• Researches and/or consults with user to identify the specifications for new mechanized systems.
• Assists in the planning and design of new mechanized systems. Schedules and conducts the implementation and conversion stages of the new systems. Designs and conducts acceptance tests and monitors system operation to ensure proper system function.
• Provides support to user groups concerning problems with the daily operation of mechanized systems and acts as a liaison with other departments and external partners and vendors to resolve these problems. Investigates and identifies problems and recommends solutions or enhancements to systems.
• Develops standards and prepares documentation on new software releases, enhancements, and business processes.
• Coordinates and/or participates in interdepartmental meetings for any business initiatives that impact the SaskTel systems.
• Monitors systems operation and results after implementation to ensure that the system functions properly. Prepares related reports.
• Trains user groups on new mechanized systems. Implements procedures and provides ongoing support and expertise to user personnel.

QUALIFICATIONS

• Degree in Computer Science or Business Admin. OR Certificate in Business Admin. supplemented with 2 years experience in supporting mechanized systems.
• Thorough knowledge of SaskTel procedures & processes.
• Thorough knowledge of personal computers, various software applications and business query tools.
• Working knowledge of SaskTel mechanized business systems.
• Demonstrated ability for investigative and analytical work.
• Demonstrated ability to plan and coordinate projects.
• General knowledge of SaskTel products and services.
• Excellent verbal and written communication skills and the ability to deal effectively with others.
• Demonstrated ability to train others.

ABOUT SASKTEL SaskTel is the leading Information and Communications Technology (ICT) provider in Saskatchewan, with over $1.3 billion in annual revenue and approximately 1.4 million customer connections including 639,000 wireless accesses, 289,000 wireline network accesses, 289,000 internet accesses, 114,000 maxTV subscribers, and 81,000 security monitoring customers. SaskTel and its wholly-owned subsidiaries offer a wide range of ICT products and services including competitive voice, data and Internet services, wireless data services, maxTV services, data centre services, cloud-based services, security monitoring services, advertising services, and international software and consulting services. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 3,400 full-time equivalent employees (FTEs). Visit SaskTel at www.sasktel.com. #LI-POST