Adjoint(e) Au Gérant / à La Gérante De Magasin / Assistant Store Manager

Laval, QC, CA, Canada

Job Description

Qui sommes-nous?


Kiokii And est une plateforme de vente au detail incontournable en Amerique du Nord, specialisee dans les produits asiatiques tendance. Nous proposons une vaste selection de produits populaires et de haute qualite provenant d'Asie, incluant des cosmetiques, soins de la peau, accessoires beaute et articles de style de vie. Avec notre croissance rapide, nous comptons actuellement 17 magasins a travers le Canada et ce n'est que le debut!

Nous sommes ravis d'annoncer l'ouverture de notre nouveau magasin au CF Carrefour Laval et recherchons des candidat(e)s enthousiastes pour se joindre a notre equipe en tant qu'Adjoint(e) au gerant / a la gerante de magasin!

A propos du poste


En tant qu'Adjoint(e) au gerant / a la gerante de magasin, vous jouez un role central dans le bon deroulement des operations quotidiennes, le soutien de l'equipe et la reussite commerciale. Vos responsabilites incluent, sans s'y limiter :

Soutenir la gestion des horaires de travail pour maintenir un niveau suffisant de personnel et assurer la fluidite des operations Superviser les activites quotidiennes du magasin et la performance du personnel afin d'optimiser les operations et stimuler les ventes Communiquer efficacement aux associes les objectifs de vente a venir, les initiatives de l'entreprise, les promotions en cours et les strategies marketing, afin qu'ils soient bien informes et alignes avec les objectifs commerciaux Fournir des consignes claires, repondre aux questions et offrir des conseils pour maintenir la coherence et favoriser un environnement positif et collaboratif Mener l'equipe par l'exemple en offrant un service a la clientele exceptionnel et en appliquant les meilleures pratiques Traiter rapidement et professionnellement les plaintes des clients en visant une resolution positive pour maintenir leur satisfaction et fidelite Participer au recrutement, a la formation et a l'integration des nouveaux membres de l'equipe Assumer la responsabilite principale en l'absence du directeur de magasin, en veillant a ce que toutes les taches soient accomplies conformement aux standards de l'entreprise

Profil recherche



Diplome universitaire en administration, gestion du commerce de detail ou domaine connexe (prefere) Experience solide de 3 ans en vente au detail, dont au moins 1 an en gestion de magasin Passion pour l'industrie de la beaute asiatique, avec un engagement envers l'apprentissage continu, le partage des connaissances et le suivi des dernieres tendances pour guider l'equipe et ameliorer l'experience client Excellentes competences en communication et en relations interpersonnelles Forte capacite en leadership et en gestion operationnelle de magasin Aptitudes demontrees en resolution de problemes et gestion efficace des plaintes clients Capacite a travailler dans un environnement dynamique et a rythme rapide Capacite a concilier efficacite operationnelle et developpement de l'equipe

Who Are We?



Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 17 stores across Canada to-date and more to come!

We are thrilled to announce the opening of our new store at CF Carrefour Laval and are looking for enthusiastic applicants to join our team as an Assistant Store Manager!

About the Role



As an Assistant Store Manager, you play a pivotal role in ensuring smooth day-to-day operations, supporting the team, and driving business success. Including but not limited to...

Support the management of shift schedules to maintain adequate staffing levels and ensure smooth operations Supervise daily store activities and staff performance, ensuring efficient operations to drive sales Effectively communicate and implement plans to associates on upcoming sales targets, company initiatives, ongoing promotions, and marketing strategies to ensure that they are well-informed and aligned with business objectives Provide clear instructions, answer questions, and offer guidance to maintain consistency and foster a positive and supportive environment Lead the team by example in delivering outstanding customer service and best practices Address customer complaints promptly and professionally, striving for a positive resolution to maintain customer satisfaction and loyalty Assist in the recruitment, training, and onboarding of new team members Serve as the primary point of contact in the Store Manager's absence, ensuring that all tasks are carried out and in line with company standard

What We're Looking For



A Bachelor's degree in Business, Retail Management, or a related field is preferred A strong track record with 3 years of retail experience, including at least 1 year in a store management position Passionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to lead staff and enhance the customer experience Skilled in effective communication and building strong interpersonal relationships Demonstrated strong leadership and store operation capabilities Proven problem-solving skills and ability to handle customer complaints effectively Ability to work in a fast-paced and dynamic retail environment Ability to balance operational efficiency with team development
Job Type: Full-time

Pay: $37,624.50-$64,000.00 per year

Benefits:

Store discount
Application question(s):

Avez-vous deja travaille dans l'industrie cosmetique ?
Experience:

Retail management: 2 years (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2831586
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Laval, QC, CA, Canada
  • Education
    Not mentioned