Job Description

New-Line is an innovative, customer centric leader providing industry with vital solutions for the conveyance and control of liquids, gasses and solids. "Industry Flows Through Us". Our specialized products, services, processes and people support a comprehensive, diversified range of industries and applications-all with the same mission: to keep you moving with the best overall reliability & value! Please visit new-line.com for further information.

At

New-Line we take pride in our talented people, interactive training programs, use of technology, celebrating and promoting our teams success. We offer the ability to cross-train, promote through the organization and take advantage of transfer opportunities as our business expands. We are looking for our future leaders and subject matter experts. If you are motivated by a challenging, customer focused, progressive work environment then we may be the company for you.

Job Function

Reporting to the Accounts Receivable Supervisor, the

Accounts Receivable Representative

role is to primarily respond and resolve customer account issues by using collections techniques and other technical skills. Other tasks include a variety of related Accounts Receivable activities. The successful candidate will exhibit excellent communication, accuracy and prioritization skills. The role is posted as full time, however we are open to a part time schedule as well.

Key Responsibilities

Oversee a portfolio of locations and evaluate customer account status, monitor terms, react with appropriate level of urgency in the negotiation of payments arrangements, while maintaining a standardized collections process. Organize daily, weekly, monthly work activities utilizing various reports Develop and maintain relationships with internal & external customers for collections efforts, provide timely responses in a professional manner Process fees, adjustments and other required entries. Reconcile customer accounts as required and validate entry accuracy with ERP system. Investigate invoice disputes and resolve any regularities or enquiries Access various portals for report generation, inquires, remittance documents, etc. Upload invoices to 3rd party portals to ensure customer payments. Maintain portal setups, logins and address any issues. Prepare and process various types of payments such as EFTs, cheque deposits, cash deposits and credit card payments either using our payment application system, using an automated process into our existing ERP systems or manually. Investigate payment errors or misapplied items and rectify. Compile, review and investigate credit problems, unapplied cash and on account balances. Process credit applications, complete customer set ups and changes Maintain database records and integrity Assist and provide payment back up documentation, as requested, to various departments. Recommend process improvements and assess impacts on internal and external customers. Effectively communicate with internal teams and contribute to broader team objectives. Assist with other projects or duties as assigned.
Qualifications

Strong attention to detail and accuracy, analytical background. Strong organizational and prioritization skills, with adaptability to changing work loads Excellent written & verbal communication skills, combined with an approachable manner Intermediate knowledge of MS Office, specifically Microsoft Excel Previous experience with SAGE 300, preferred Knowledge and experience with various 3rd Party payment portals for customer invoice submission Post-secondary education in an accounting, business administration or relevant experience in a business-to-business environment. 3-5 years' experience in a similar role
New-Line offers a diverse, inclusive working environment, focussed on team growth and success. We offer, extensive benefits, company events, bonuses and promote a healthy work life balance for all team members.

We thank all applicants however only those qualified applicants will be contacted

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program
Application question(s):

How many years of Accounts Receivable Experience do you have? Are you able to work onsite, full time? Do you require sponsorship to work in Edmonton?
Education:

Bachelor's Degree (preferred)
Work Location: In person