Job Description

As an Account Support Representative (ASR) Level 2, you\'ll be at the heart of our print and bindery operations. This full-time position operates Monday to Friday, 8:30 a.m. to 5:00 p.m., with a 1-hour unpaid lunch. You\'ll be responsible for operating a range of equipment, including digital production printers, hydraulic cutters, and binding machines. The role demands physical stamina, as you\'ll be lifting and moving materials, as well as standing and walking frequently throughout the day.Advantages
-Gain expertise in various print production techniques and equipment
-Opportunity for cross-training and skill development across multiple areas
-Work in a casual, team-oriented environment
-Stable weekday schedule with no weekend work
-Chance to see tangible results of your efforts dailyResponsibilities
-Operate and maintain print and bindery equipment, including digital production printers, hydraulic cutters, and binding machines
-Provide support to Client Associate positions and assist with peak workload demands
-Participate in training new employees and support administrative tasks as needed
-Communicate process improvement opportunities to management
-Deliver outstanding customer service and maintain clear communication with clients
-Travel to supported accounts using reliable transportation when required
-Adapt flexibly to various client environments and work with minimal supervision
-Lift and move materials weighing up to 50 poundsQualifications
-High school diploma or equivalent
-6 months to 1 year of customer service experience, preferably in a service delivery role
-Excellent verbal and written communication skills
-Strong organizational and time management abilities
-Proficiency in computer applications, with basic knowledge of file conversion or graphic arts software (e.g., Adobe Acrobat) preferred
-Ability to resolve issues and escalate when necessary
-Physical stamina to stand for extended periods and move frequently throughout the workday
-Positive attitude and willingness to learn new skills and processes
-Reliable transportation for potential travel to client sitesSummary
Are you ready to dive into the fast-paced world of print and bindery? We\'re seeking an energetic and adaptable Account Support Representative to join our dynamic team! This hands-on role offers the perfect blend of customer service and technical skills, with opportunities to master various print production equipment. If you thrive in a bustling environment and enjoy the satisfaction of creating tangible products, this position could be your perfect fit!Join our team and help bring ideas to life through the power of print!
Apply now to start your journey in this exciting and hands-on role.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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