Company Description
At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creative to scale the world\xe2\x80\x99s fastest growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast paced culture. We\xe2\x80\x99re driven to push boundaries and think beyond today to deliver strategies, and we\xe2\x80\x99re just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward. 2021 was a transformational year for Viral Nation, having grown by 200% and we have even bigger ambitions for 2022 and beyond. While we continuously exceed our goals, we need your help \xe2\x80\x93 our success is only as great as our people. Strong performance leads to high expectations and we need to keep raising the bar! Our Values: We Constantly Evolve: Embracing change is both an opportunity and a necessity! Courage: Challenging the norm drives us forward! Diversity: We strive for excellence and recognize that our differences make us stronger. We respect and seek out the inclusion of differences, realizing we can learn from each other! Resilience: Adversity is a springboard for growth!


Viral Nation has an exciting opportunity for an Account Supervisor to join a passionate team of marketers. You will be a part of our Account Services department where we provide digital marketing services (influencer/creator focused) to a range of clients. You will join a team that is continuously pitching clients on new creatives and strategies, bringing innovative ideas to life, and shaping the future of influencer marketing and the creator economy in the education industry. We\xe2\x80\x99re looking for someone who is very passionate about student life and education. Viral Nation is seeking a dedicated Account Supervisor with a robust mix of influencer marketing, social & digital media, analytics, and content marketing experience who will help achieve maximum impact of the brand story for a large education-focused client. You will be an integral part of developing and maintaining creator-focused initiatives for brand-owned TikTok accounts and other platforms. You will be working with Director or above-level clients directly and serve as the voice of the account. This role requires a passionate and creative individual who is well-versed in all major social media platforms and adept at handling complex client communications.

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  Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and the application to business challenges and growing and driving revenue.
• Communicate complex data insights and navigate challenges effectively with client stakeholders.
• Establish and maintain relationships with all key stakeholders. Liaises and orchestrates directly with all internal teams.
• Manage & coach a team of 4-6 members through navigation of client challenges and campaign executions.
• Identify and understand problem-solving techniques and facilitate a process to solve issues (internally and externally).
• Proactively keep abreast of industry trends and implications on client business.
• Develop and motivate the Account team to deliver the highest standards in leadership, insight, delivery, and spirit in the industry, as seen by clients and internal partners.
• Mentor the team to maximize individuals\xe2\x80\x99 growth, and harness the strengths and opportunities of each team member.
• Support influencer projects by working with appropriate specialties including Community Management, Paid Performance, Creative to ensure seamless integration throughout programs.

Qualifications

• 5+ years of influencer, digital & social marketing experience driving talent partnerships and revenue growth
• Previously managed a team of 4-6 individuals
• Managed over 1M+ budgets
• Strong understanding of influencer marketing and social media platforms including contract negotiations, content development and measurement
• Expert knowledge of paid and organic influencer tactics.
• Proficient in interpreting and applying reporting data to clients.
• Excelling project management skills with a keen eye for detail
• Works collaboratively with planning and creative teams to drive business outcomes
• Expert grasp of social media platforms, TikTok specifically, is an asset.
• Good understanding of paid and social amplification
• Proficient with MS Office, Google or other presentation software
• Robust experience with cross-channel integration

Nice to have:

• Experience working specifically with influencers on new and/or emerging platforms (TikTok, Twitch etc)
• Additional social/digital experience in content creation, social strategy or paid media

Additional Information

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.