Job Description

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SUMMARY:

The Account Manager will be part of Rakuten Advertising\xe2\x80\x99s commercial team, growing business relationships and collaborations with leading finance, travel and technology Advertisers. You will be responsible for building and maintaining relationships with key decision-makers and digital marketing teams within your assigned client portfolio. This role oversees a portfolio of clients that partner with Rakuten Advertising for their affiliate marketing program.

In this role, you will gain experience collaborating with various internal groups with to ensure client expectations are exceeded.

KEY RESPONSIBILITIES:

• Develop and track affiliate marketing program strategic action plans for a portfolio of clients
• Daily client interaction via phone and email managing program management requests
• Collaborate with client to set, meet, and exceed aggressive revenue goals leveraging strategic initiatives.
• Provide strategic thought leadership/recommendations to increase each client\xe2\x80\x99s profitability while reducing risk
• Create and present professional and insightful business reviews for client\xe2\x80\x99s program performance that align with strategic initiatives.
• Develop and maintain strong partner relationships for your portfolio of clients.
• Collaborate effectively across the Rakuten Advertising business; client services, analytics, compliance, technology, marketing, sales, etc.
• Affiliate technology savviness serving as an SME for Rakuten Advertising\xe2\x80\x99s proprietary software supporting your clients to make sure they know the tools and resources available to them.
• Subject matter expert for products across Rakuten Advertising, using available resources to connect product usage to client goals

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Desire to work supporting financial services, travel and technology clients
• Analytical and strategic affiliate marketing skills demonstrating successful client portfolio results
• Highly organized with respect to client management and administrative projects
• Ability to prioritize and strategize based on client goals; deadline driven
• A desire to think creatively, solve problems, and use professional judgment.
• Tech savvy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations
• Exemplary written and oral presentation and a talent for presenting.

QUALIFICATION REQUIREMENTS:

• A bachelor\'s degree or relevant experience
• 3+ years of affiliate/online marketing with a focus on client service
• Strong understanding of Affiliate Marketing technology, (experience is required) financial services affiliate marketing experience a plus

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort\xe2\x80\x94by being a Get Things Done person\xe2\x80\x94you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field\xe2\x80\x94whether in sports, the arts, science, business or anything else\xe2\x80\x94only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize \xe2\x86\x92 Practice \xe2\x86\x92 Validate \xe2\x86\x92 Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We\'re proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

#LI-RM

Rakuten