Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential up-selling
Entering orders into the system and closing orders
Sourcing materials for customers when currently not in stock
Opening new accounts
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Working closely with others to ensure customer needs are met
Travel within the region is required
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service
Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Microsoft Office, POS, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION
Minimum grade 12 education
required
Minimum of two years' sales experience (counter sales, inside sales, or outside sales)
required
Post-Secondary courses in Plumbing
preferred
Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
Knowledge of the plumbing industry or a background in plumbing products would be considered
an asset
Acceptable Driver's Abstract
required
Valid driver's license is
required
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program - Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on in store purchases
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online:
https://www.bartlegibson.com/
Follow us on LinkedIn:
https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook:
https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram:
https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an
assessment and
security screening
, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
#BG01
$55,000 - $65,000
####
Education
Required* High School Diploma or better in Other
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