Job Description

Account Manager

We are Mosaic. We are building brands in dimension.

We look at the nexus between culture, creativity and consumer context to build brand experiences that drive action and create impact. Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions.

The Account Manager will manage in-house Field Managers and Account Coordinators from concept to execution. Primarily responsibilities include: client relationship building, event/program planning, event/program logistics, event/program execution, vendor negotiation/management, budget development and tracking, talent acquisition, training and field execution and final reporting decks. This position is located in our Montreal office.

This is a great opportunity to work on leading CPG brands across all facets of experiential marketing through field marketing, online campaigns, regional and national in-store activations.

• Challenge and manage a team of in-house Field Managers and Account Coordinators;
• Coordination of activation logistics (properties, staff, routing, etc.);
• Work in collaboration with team members to contribute to overall activation experience design.
• Influence client relationships: contribute to client face-to-face and virtual meetings and execute projects that meet client business objectives;
• Support and build positive relationships with clients, internal stakeholders and teams, partner agencies, and our external supplier and industry partners.
• Create documents to manage and organize project elements and deliverables
• Negotiate and manage vendors to ensure flawless execution and ensure optimum return on cost.
• Assist with on-site set up and tear down of events.
• Contribute to the development of reports activation/program.
• Support with internal processes such as purchase orders creation, payment tracking, and hiring candidates for activations;
• Administrative oversight (HR, recruiting, accounting, legal);
• Tracking and maintaining program budgets with revenue accountability.
• Crisis management - identify project related issues and develop solutions.
• Provide weekly status updates on program results/personnel, client program reporting and reviews; and
• Miscellaneous duties as assigned.

Qualifications

• Bachelor\xe2\x80\x99s (or Master\xe2\x80\x99s) Degree in Business, Marketing or related field.
• 4 or more years of Experiential Marketing experience (preferably CPG experience required);
• Client service and overall program management experience (concept, implementation and execution with excellence);
• Experience managing Account Coordinators; and Field Managers
• Previous experience dealing with multiple execution partners (agencies, manufacturers, field teams, creative & design).
• Outstanding organizational skills, attention to detail, project management experience, and prioritization of tasks Superior interpersonal skills to work closely with other team members and the client;
• Professional attitude and strong leadership skills.
• Strong client communication skills (insight, analysis, and program reporting).
• Strong computer application skills (Outlook Workspace) and ability to work in a digital work environment.
• Must be available to work flexible work hours which will include evenings and/or weekends at times.

To Apply: Please send resumes to

Why Mosaic?

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world\xe2\x80\x99s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we\xe2\x80\x99re making the next chapter of everyone\xe2\x80\x99s story the most memorable one yet.

DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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