Job Description

The Position

Account Executive - Core Laboratory (Atlantic)

As an Account Executive, you will be responsible for promoting and driving the sales cycle of Core Laboratory products within hospital-based laboratories, independent reference laboratories and defined medical research centers. You will work closely with the Provincial Healthcare Leader and Customer Lead(s) to execute on growth and retention plans across your assigned customer base. You are the technical product expert at the laboratory level and you use this knowledge to build trusting and credible relationships within the hospital lab network.

What you\xe2\x80\x99ll do

Collaborate with the regional squad to execute on customer related goals (growth, retention, experience, etc)

Leverage your understanding of the customer, your regional squad and our internal network to provide the right support to your account(s) at the right time.

Co-own the stellar customer experience in the hospital lab network (Lab Staff, IT, Clinicians) with the Support Manager

Conducts regular check-ins with the senior laboratory stakeholders and clinicians to better understand the labs\' priorities and challenges and how Roche can support them and provide value

Maintain a deep technical knowledge of your product portfolio and a profound interest and understanding of your customer\xe2\x80\x99s working environment and personal and professional objectives. You will use this knowledge to bring true value and enable us to become the Partner of Choice

Maintain and grow a healthy sales opportunity funnel in SFDC. Focus and priority should be given to target accounts (CL) opportunities. You are responsible for customer and opportunity data integrity (accuracy and completeness).

Use Miller Heiman for strategic planning of your sales opportunities and the Challenger selling model to help customers navigate alternatives.

What you\xe2\x80\x99ll need to be successful

Exhibits true expertise in the products and services you sell , comfortably exceeding the knowledge that any expert buying influencer might have

Mastery of two-way communication; communicates, actively listening, using silence to elicit more information and clearly conveying ideas once the customer understands their problem

Bachelor\xe2\x80\x99s degree or experience as a Lab Technologist (Science degree a strong asset)

+5 years of healthcare sales experience a must

Ability to assimilate and master scientific and clinical information

Passionate and empathetic about our customer and patients and their environment

Demonstrated financial and business acumen

Strong presentation skills

Ability to travel as required to manage assigned territory (Atlantic provinces) and to attend regional/national meetings.

This job is not eligible for relocation.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.

Roche is an Equal Opportunity Employer.

Roche