Account Director
Montreal, QC, Canada
Job Description
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OVERVIEW BAM is looking for a leadership-minded Account Director to help us grow our already strong business relationships with a diverse roster of clients hungry for great work \xe2\x80\x94 including PepsiCo, Sanofi, Durex, 3M, Enfamil, and Lysol to name a few.
The Account Director is responsible for the success and high level direction of assigned account(s), fostering genuine human-to-human partnerships with our clients while mentoring and coaching your account team to deliver best-in-class campaigns and projects.
We want someone who makes everyone around them better, more engaged, and motivated to share in the growth and opportunities of our agency; an emotionally intelligent strategic leader who embodies BAM\xe2\x80\x99s promise to: Think Big, Care Deeply.
WHAT YOU WILL DO Account Management
- Foster trust and confidence as the lead client contact, responsible for overall account health, project delivery and client satisfaction
- Drive the achievement of key marketing and sales objectives while championing the brand\xe2\x80\x99s big picture mission and immediate needs
- Proactively develop business by participating in client pitches, pursuing growth opportunities and presenting new ideas before they\xe2\x80\x99re briefed
- Lead strategic planning and brainstorms with support from other departments
- Work with finance team and Senior Client Partners to optimize financial performance; manage financial setup of accounts and projects within internal financial systems
- Keep clients informed on billing status and budget utilization
- Responsible for the financial set up of the account and all projects in internal financial systems
Project Planning and Scoping:
- Deliver accurate and detailed proposals, SOWs and annual budgets
- Oversee the planning of large scale projects, scheduled tasks, deadlines and milestones
- Lead your account\xe2\x80\x99s quarterly and annual planning efforts
Project Direction, Consultation and Guidance:
- Implement and improve agency-wide processes to ensure strongest output possible
- Review deliverables prepared by others team members to ensure they are properly evaluated and tested, and that they meet requirements, standards and highest level of quality
- Work closely with Media + Analytics teams to ensure delivery of accurate and timely reports
Team Management:
- Serve as a mentoring leader to other team members (Account Supervisors, Digital Producers, Interns), coaching and empowering them to take ownership of tasks
- Conduct performance evaluations of all direct reports, providing actionable feedback
- Ensure completion of timesheets, approve team vacations, absence requests and expense reports
WHAT YOU WILL BRING
- Minimum of 6-8 years of experience in digital production and account management
- Minimum of 3-4 years of team management experience
- Bachelor\xe2\x80\x99s Degree in Marketing, Communications, Business Management, though relevant work experience will be considered
- A proven track record of growing business while maintaining positive relationships
- Autonomous leadership skills; a willing collaborator who requires minimal supervision
- A people-first mindset and innate understanding of how to motivate teammates
- Ability to see the big picture + strategic thinker, able to take on consultative approach with out clients + identify proactive opportunities on behalf of our clients
- Stays on top of trends in digital marketing + project management by following industry news; willing to invest time and energy in career training, attend conferences, etc.
- Highly effective presentation skills; strong written and oral communication in English (French a strong optional asset)
- Strong understanding of Salesforce Marketing Cloud capabilities, and/or related CRM platforms and strategies
- Ability to interpret and extrapolate data from Google Analytics/Data Studio reports
- Willingness to travel and accommodate occasionally unpredictable timelines
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Job Detail
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Job IdJD2155186
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMontreal, QC, Canada
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EducationNot mentioned