Job Description

Community Liaison Specialist

Location:

Waterloo Region

Work Hours:

37.5, In Person

Employment Type:

Full Time Contract

Number of Vacancies:

1

Anticipated Start Date:

October 2025

Contract End Date:

March 2026

Deadline to Apply: October 10, 2025

Guaranteed Starting Rate: $24.00 an Hour

Total Rewards Package:

We believe that everyone has the potential to shine! Our culture is built around connection, celebration, appreciation, and recognition, and it starts with a total rewards package focused on Well-Being.

Full Time Permanent

Time Away from Work

At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with:3 weeks of vacation, with the opportunity to earn more as their length of service increases 12 well-being days for sick time or proactive self-care, which can be used as they are earned. Bereavement days are also available.

Pension Plan

Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which the Y, matches. After three consecutive years of service, participation in the YMCA pension plan becomes mandatory for full-time employees.

Health, Dental, and Well-Being Benefits

The YMCA of Three Rivers offers a comprehensive group benefits package to full-time employees (starting 3 months after the start date), including:Prescription drugs, Basic dental coverage, Paramedical services, Vision care Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services A free YMCA membership for you and your family, providing access to our fitness centers Discounts on YMCA programs and services, including childcare

Role Overview:

Who are we...

The YMCA of Three Rivers is a charitable organization proudly serving the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. We aspire to build connected and resilient communities. Our mission is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential. Learn more about our history, mission, vision, and values here.

We strive to be a great place to work so that all employees can live with purpose, passion, and potential to Shine On! This is where you come in.

What will you do...

The Community Liaison Specialist works within a team of individuals that support the settlement and integration of New Canadians.

Duties/Responsibilities

Focus on the integration of newcomers in Canadian workplace culture and/or society, through professional/social networking and developing connections by matching them with Canadian volunteers and referring them to the programs and services that meet their needs. Work closely with community partners and members, employers and volunteers. Attend outreach events at Community partner locations for program promotion and networking opportunities. Perform the necessary administrative tasks (accurate records keeping, data entry and preparing both statistical and narrative reports) Responsible for successful delivery of the program - ensuring goals, outcomes and client satisfaction Oversee the day-to-day operations of the program delivery Conduct a needs assessment to assess the client's needs. Maintain accurate records of various program related resources, volunteers, participants, Manage client's files while maintaining confidentiality. Monitor, evaluate & measure the program outcomes and prepare accurate reports and collect the required statistics on program progress meeting the timelines. Organize information sessions as per the needs of the clients by inviting guest speakers from community and government agencies. Provide information, orientation to the clients and make appropriate referrals to the other YMCA programs, community and government services. Other duties as assigned

What will you bring...

Qualifications (Required Education/Skills/Experience)

1-2 years of Community Service experience including experience in Volunteer Management Related post-secondary education and training in Community Services is an asset Acceptable Police Vulnerable Sector Check

Key Competencies

Self-starter and effective communicator with a focus on building strong relationships and partnerships Demonstrated the ability to use sound judgment in dealing with sensitive and confidential matters. Creativity, innovation, teamwork and problem solving Continuous learner that aims to stay up to date on Immigration Policy, trends and best practices in the Settlement Sector.

Work Environment

Typical office environment The position requires sitting in one work area much of the time. The position requires normal levels of seeing and hearing and may require increased use of senses on a periodic basis (e.g., concentration) but not continuously or for long periods of time. The position requires the normal dexterity required to do either manual or computerized record keeping. The environment is generally comfortable with exposure to normal levels of elements such as dust with minor fluctuations in heating/ventilating. Some exposure to disagreeable conditions Minimal risk of injury to worker.

This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their transportation to these sites. A valid G driver's license and full-time vehicle access are strongly recommended.

Additional Information:

Our Commitment to Safeguarding Children and Youth

In keeping with our commitment to child and youth safeguarding, job offers are contingent on completing a current Vulnerable Sector Check and employment reference checks. Vulnerable Sector Checks are reviewed individually, and the offense(s) - if any - are considered in the decision-making process, in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position. Vulnerable Sector Checks must be renewed every three years.

Our Commitment to JAIDE (Justice, Access, Inclusion, Diversity, and Equity)

We embrace the values of justice, access, inclusion, diversity, and equity and are committed to creating an inclusive workplace that welcomes applications from all qualified persons. We encourage Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. Applicants will not be discriminated against based on race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, marital status, veteran status, medical condition, or any protected group. We are committed to creating an environment where we eliminate barriers and promote the inclusion of equity groups.
Studies have shown that women and people of equity-deserving backgrounds are less likely to apply to jobs unless they meet every qualification in the posting. We understand that knowledge and experience can be gained in many ways, so we strongly encourage applications even if you don't believe you meet all the requirements outlined.


Per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation need known to the YMCA of Three Rivers.

Our Commitment to Privacy

The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation, and privacy laws. We are committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. Please visit our website for more information on the YMCA of Three Rivers' commitment to privacy.

Please note that due to the large volume of applications received, only candidates being considered for the position will be contacted.

To explore additional career opportunities with the YMCA of Three Rivers, please visit our

Career Page

.