Job Description

General Information on the Position

Adminitrative Services 1

Administrative Assistant - Bilingual position

EHI - Temporary 12 Month

At the Children's Aid Society of Ottawa (CASO), we believe in building a workforce that reflects the diverse communities we serve. This temporary opportunity is part of our

E

quity Hiring Initiative

in accordance with S.14 of the Ontario Human Rights Code, and we encourage applications from individuals who self-identify as

Indigenous, racialized, 2SLGBTQIA+, or living with disabilities

. As such, only applicants who self-identify with one of the above under-represented groups will be considered. Click here for full details on CASO's Equity Hiring Initiative.





We are seeking a

Bilingual Administrative Assistant

to provide essential support to our teams. This role is ideal for someone who thrives in a collaborative environment, values cultural responsiveness, and is passionate about community engagement.

What You'll Do

Provide on-site administrative support including reception, switchboard coverage, and handling internal service requests. Support staff, clients, volunteers, and community partners with professionalism and care. Manage and maintain accurate records in agency systems such as CPIN and other databases. Prepare and format correspondence, reports, legal documentation, meeting materials, and minutes. Coordinate meetings and presentations, including organizing logistics and materials, and documenting outcomes. Assist with travel and transportation arrangements, ordering supplies, and maintaining inventory. Engage with external community partners and support initiatives like one of our Affinity Group Forum, helping foster inclusive and collaborative relationships. Contribute to the development and maintenance of administrative manuals and tracking systems. Provide coverage and support across various program areas and administrative teams as needed. Help orient new staff, students, and volunteers to administrative systems and processes. Uphold confidentiality and contribute to a respectful, equity-focused workplace culture.

What You Bring

High school diploma (college diploma an asset). Minimum 2 years of administrative experience. Strong bilingual communication skills (French and English). Proficiency in Microsoft Office and familiarity with CPIN or similar systems. Excellent organizational, time management, and customer service skills. Understanding of confidentiality and sensitivity in service delivery Must be able to work on site as required with possibility of remote work. Demonstrated knowledge and respect of Black culture, heritage and the historic relationship between child welfare and the Black community; Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by the Black community; Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by people related to gender identity, gender expression and sexual orientation faced within the 2SLGBTQIA+ communities. Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by Indigenous peoples and racialized communities. Applies anti-racist, anti-ableist, anti-colonialism, anti-heterosexism and anti-cissexism lenses to social problems. Experience in Child Welfare or a related service area is considered an asset

Why Join Us?

Be part of a mission-driven organization making real impact. Work with a team that values your voice and lived experience. Access to a

healthcare spending account

,

paid vacation and sick leave

, and

pension plan

. Flexible work arrangements and a supportive, inclusive culture. Salary ranging from $48,620.00 to $ 59,196.00 - commensurate to experience




CASO is committed to a candidate selection process and work environment that is inclusive and barrier free. In order to ensure candidates are assessed in a fair and equitable manner, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.