Job Description

23.01 Manager of Housing and Shelters *Please See Below for Shift Details* This posting is open to all qualified applicants. Our Place Society is an organization founded on progressive and inclusive Christian values and principles. We work as a team to create a nurturing atmosphere of home and family, where all are welcome. A team approach is critical to living out our mission and values and directing our work. Position Overview: Reporting to the Director of Housing and Shelters, the Manager of Housing and Shelters is responsible for operationalizing, reviewing, and implementing the OPS Housing and Shelter Program at all sites; supporting and capacity building Site Supervisors to ensure the smooth and effective operations of their sites; and coordinating and supporting property management plans for each site in accordance with the mission and the goals of Our Place Society (OPS). Duties and Responsibilities: \xc2\xb7 Assists the Director of Housing & Shelters with the ongoing development of a Housing & Shelter Program for all current housing/shelter sites and future new sites and provide support to operationalize all sites \xc2\xb7 Develops, reviews, and implements Housing & Shelter program Operational Plan which includes Staff procedure and Handbook; Site Handbook; Site Supervisor Handbook; and Resident Handbook.

• Ensures that resident feedback is collected on an annual basis and taken into consideration as part of the development and review of the Housing and Shelter Program
• Keeps up to date on current housing legislation particularly as it relates to tenant/residents\xe2\x80\x99 rights and ensure that the legislation is appropriately applied within the Housing & Shelter program
• Ensures that Site Supervisors are supporting frontline support staff in developing individual resident plans and provides advice, consultation, and support when necessary
• Works with and capacity builds with Site Supervisors so that they can effectively implement on-site programs, supports and interventions to ensure the well-being and safety of residents. Site resident programming would include and not be limited to monthly resident meetings, and resident community building groups
• Supports Site Supervisors in site operational emergencies such as onsite fires, floods, etc
• Work with the Facilities Manager and Site Supervisors to ensure that each site has a tailored made property management plan
• Consults and collaborates with partner service providers for example Island Health, BC Housing, VicPD, and other community agencies to ensure strong collegial working relationships and consistent service approach across all sites
• Direct, Coordinate and lead the Coordinated Access and Assessment \xe2\x80\x93 Capital Regions centralized placement system - Intake process for all the sites
• Represent OPS in meetings with community, municipal, provincial, health and other groups to identify community problems and implement solutions

\xc2\xb7 Liaises with Internal OPS Departments that have the most impact on the Housing program - for example Food Services, and Facilities to ensure cohesive and integrated service delivery across the Housing & Shelter sites \xc2\xb7 Provides input to the Director of Housing & Shelters to complete reports and other funding documents

• Assist the Director of Housing & Shelters and Director of Finance, and as part of the team, in developing and managing an annual Housing budget
• Compiles, maintains, and reports on the monthly, quarterly, and annual program statistics
• Analyzes trends in the program, identifies issues and recommends solutions to the Director of Housing & Shelters
• Coordinates, schedules, and facilitates Site Supervisor regular meetings and other administrative scheduling and tasks pertaining to the leadership team in Housing & Shelters
• Monitors and supports the Site Supervisors in enforcing the collection of monthly rent contributions and audit arrears, including repayment agreements.
• Monitors the coordination and delivery of the Clean Team and ensures that the Honorariums are delivered monthly
• Authorizes the purchase of site operations related goods and services within spending authority pertaining to Housing and Shelter programs

\xc2\xb7 Direct Supervision of the Scheduling department and scheduling staff \xc2\xb7 Oversees and monitors payroll submission by Site Supervisor; ensuring submitted timely and accurately to Finance as per set procedures. Training Site Supervisors when needed. \xc2\xb7 Ensures Orientation manuals are reviewed and updated regularly, and that Site Supervisors provide all new staff members with a comprehensive orientation to their job. \xc2\xb7 Works with the Director of HR and Site Supervisors to ensure that Housing team staff are receiving appropriate and effective training. \xc2\xb7 Provide monthly Supervisor for all direct reports as well as an annual performance review.

• Review opportunities to build Site Supervisor and frontline staff capacity within our current Housing & Shelter sites
• Deputizing for Director of Housing & Shelter on occasion, for example vacation.
• Performs other related duties as required.

Qualifications: Education and Experience: \xc2\xb7 College or University level education is preferred but equivalent experience would also be considered. \xc2\xb7 At least 3 years management experience which includes supervision, preferably in the non-profit sector \xc2\xb7 Experience working with the homeless and hard to house is desirable Skills and Abilities:

• Maintains current knowledge and understanding of various types of Supportive Housing and Shelters; various types of federal and provincial housing programs, including their funding arrangements and parameters, and community and social issues impacting the delivery of housing, heath, and social services

\xc2\xb7 Knowledge of current social issues related to homelessness, mental illness, and drug addiction. \xc2\xb7 Knowledgeable of community resources \xc2\xb7 Knowledgeable of Indigenous culture, and the Truth and Reconciliation process \xc2\xb7 Good interpersonal skills. \xc2\xb7 Demonstrated supervisory skills \xc2\xb7 Excellent written and oral communication skills to deal with a broad range of people Working Conditions Shifts: Full time, 37.5 hours/week. Evening and weekend work may be required. Compensation: $67, 196 - $77,250 per annum. Benefits: 3 weeks\xe2\x80\x99 vacation.Excellent benefits after successful completion of 3 months of full-time employment, including a Municipal Pension Plan. How to Apply: Eligible candidates are invited to submit a covering letter with their resume detailing their related background, experience and qualifications by 4:30 p.m. Thursday, January 19, 2023 in response to this posting or to Our Place Society, Attention Marion Hoadley, HR Director, 919 Pandora Ave, Victoria, B.C. V8V 3P4. Please quote \xe2\x80\x9cFile 23.01 \xe2\x80\x93 Manager of Housing and Shelters\xe2\x80\x9d in the subject line. Please note: All applications must have a cover letter to be considered. We appreciate your time and interest in the position. However, due to the volume of applications, only shortlisted candidates will be contacted. Our Place Society is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Our Place Society welcomes applications from First Nation, Inuit, M\xc3\xa9tis, New Canadian, differently-abled, and LGBTQ2S communities. Job Type: Full-time Salary: $67,196.00-$77,250.00 per year Benefits:

• Employee assistance program
• Extended health care

Schedule:

• Day shift

Work Location: One location Application deadline: 2023-01-19