Are you looking to advance your career as a Branch Administrator?
Does managing and leading a branch team interest you?\xc3\x82
Do you have coaching and training skills?
Do you have compliance experience and investment knowledge?
This new opportunity could be right for you!
As the Manager of Administration and Operations in Victoria, you will report directly to the Regional Management team. \xc3\x82 You will have a Leadership position and will help with the management of the branch. The job focuses on realizing the vision of NBF which includes agility, empowerment and making a positive impact on our clients, employees and community. \xc3\x82 You\'ll listen attentively to your employees, be actively involved in their daily coaching, and ensure your team\'s professional development.
Key Accountabilities:
Create, enhance and supervise the daily administrative, operational HR functions in the Victoria branch
Lead the employee evaluation and performance management process for all operations and administrative staff
Provide regional HR support for sourcing and screening new talent
Organize and implement new employee training
Be a key communication anchor and supporter of head office initiatives, ensuring administrative policies and procedures are understood and complied with\xc3\x82
Act as a resource to solve operational and relational problems for the region
Assist RM with branch profitability, cost optimization measures, growth opportunities and business development initiatives.
Ensure strict adherence to branch level regulatory compliance requirements
Coordinate, implement and act as a change agent for special projects\xc3\x82
Specific Responsibilities:
Operations:
Enhance and improve processes and ensure the daily operations of the branch run cohesively and without error
Primary person to escalate operational client related issues
Maintain Business Continuity Plan and ready to execute if required\xc3\x82
Human Resources:
Hire, coach, mentor and manage the performance of your operation agents
Primary resource person in solving human resources-related matters for all branch employees; as well as keeping employee HR files up to date\xc3\x82
Lead the recruitment and hiring of branch staff in Victoria:
Post roles, sort and pre-screen applicants\xc3\x82
Quarterback (coordinate & participate in) all administrative documentation and training to ensure all new staff are onboarded seamlessly\xc3\x82
Establish performance objectives and provide feedback on the performance of staff
Work with HR, Employee Relations and RM to offer feedback on corrective action as appropriate for underperforming associates\xc3\x82
Coordinate, oversee and ensure adequate training for associates on new processes & procedures, personal development and continued professional growth\xc3\x82
Branch Culture:
Be a local leader, take \xc3\xa2\xc2\x80\xc2\x9cownership\xc3\xa2\xc2\x80\xc2\x9d of the branch morale, relationship with partners, cohesiveness of branch, facilitate monthly meetings
Provide support to the RM on a variety of tasks, such as assist in the development of tools to optimize advisors\' performance and coordinate marketing activities in order to improve the firm\'s visibility in our local communities (advertising, sponsorships, events)
Compliance:
Ensure adherence to compliance standards by exercising rigorous follow up in order to ensure that the corrective measures recommended are implemented\xc3\x82
Responsible for delegated compliance tasks, such as supervision of mail, missing documents report, supervision of control accounts or inactive codes, etc.
Qualifications:
Bachelor\'s degree in a related field and 5+ years relevant branch administrative experience within the Investment or Banking Industry
Completion (or willingness to complete) the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH)
Management experience showing a high level of leadership, initiative and autonomy
Demonstrated ability to create workable solutions to complex issues
Able to mediate and facilitate large groups and communicate effectively with internal and external partners
Your benefits:\xc3\x82 In addition to competitive compensation, upon hiring you\xc3\xa2\xc2\x80\xc2\x99ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.\xc3\x82
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees\xc3\xa2\xc2\x80\xc2\x99 ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We\'re putting people first :\xc3\x82 We\'re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.\xc3\x82 \xc3\x82 \xc3\x82 Our mission is to have a positive impact on peoples\' lives. Our core values of partnership, agility, and empowerment inspire us,\xc3\x82 and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.\xc3\x82 We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Ready to live your ambitions?