Job Description

Job Purpose:


Reporting to the Mobile Outreach Street Health (MOSH) Manager, the MOSH Assistant Manager helps support the collaborative MOSH team that includes physicians, nurse practitioners, nurses, occupational therapists, health case managers and others to a designated client population group requiring focused health and illness care. The MOSH Assistant Manager supports the MOSH Manager in oversight of the daily operations at MOSH as they relate to human resource management and logistics across our clinic and outreach locations; The MOSH Assistant Manager will also contribute to program and relationship development and evaluation as directed by the MOSH Manager and act as part of the leadership team at decision making tables organization-wide. Location of work would primarily include the North End Community Health Centre (NECHC) but may include other NECHC and community sites.


The following are the main objectives of the MOSH program:


To increase access to effective and equitable primary health care to community members across the lifespan who are homeless, street-involved, and insecurely housed.


To improve the health status of marginalized and underserved populations.


To create a collaborative environment in which information, knowledge, and resources are shared among community service, health care, academic, and government organizations.


Education and Experience:


Bachelor's degree or equivalent education in relevant field.


2 years of experience leading, mentoring, training, managing teams in a relevant setting.


Experience overseeing staff in a unionized environment, including mentoring, orientation and training is considered an asset.


Skilled in computer applications and systems.

Position Responsibilities:

Primary Duties: Support Staff and MOSH Manager Managing Daily Non-Clinical Operations as follows: Deliver and/or arrange for training and orientation for new MOSH staff, as well as organize ongoing professional development for the team and individual staff members, coordinating with MOSH Patient Care Coordinator (PCC) as relevant, under the direction of Manager of MOSH and MOSH PCC. Engage staff in timely and consistent performance management activities, including regular staff supervision, evaluation and feedback, and performance reviews, liaising with MOSH Manager and MOSH PCC as appropriate. Be available as a first point of contact to MOSH staff in operational issues liaising with MOSH Manager, PCC, and other Managers as directed. Support the MOSH PCC with scheduling and payroll as directed by MOSH Manager. Oversee vehicle fleet management including onboarding/orienting vehicle users, facilitating insurance, coordinating /delegating to MOSH vehicle users to arrange for maintenance, and other fleet-management activities. Support procurement and inventory of other assets as directed by MOSH PCC and Manager. Support the MOSH Manager in planning, exec individual and group staff support activities. Support team and Manager absences through coordination and as appropriate, providing coverage. Support the development, day-to-day management, and evaluation of program/project budgets and provide reporting as directed

Secondary Duties: Contribute to organizational leadership and assist the MOSH Manager in overseeing program initiatives.

Assist the management team at NECHC in their ongoing efforts by participating in meetings and contributing to planning within various NECHC Tables and Committees. Engage with community, developing relationships with organizations, groups and individuals who share similar mandates and clientele (e.g. MOSH partner agencies, health, social and justice institutions, etc.) as directed by MOSH Manager. Support the MOSH Manager by contributing to the development, coordination, and evaluation of identified program initiatives as requested . Support the development and distribution of program materials and delivery presentations to stakeholders as requested; support MOSH team and Manager in accomplishing the same. Collaborate with community groups and represent NECHC in a way that supports the organization's mission, vision and values, as delegated by MOSH Manager . Other duties as assigned.

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