Dash Social
Our mission is to unleash the creative superpowers of our customers to entertain and inspire people around the world.
What you'll do Responsibilities As a Customer Experience Representative, you will: Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (Intercom). Troubleshooting with customers to help resolve…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Own Dash's positioning, messaging, and narratives to ensure clear differentiation and market resonance. Build and maintain a value first messaging framework that equips Sales, Marketing, and Customer Success. Partner with Sales and Enablement to deliver compelling…
What you'll do Responsibilities Lead Generation Find and source new leads to go through your outreach process, from coordinators to C level executives. Custom Outreach Process Manage the early stages of the sales pipeline by communicating with potential customers through…
What you'll do Responsibilities What You Will Do Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (HubSpot). Troubleshoot with customers to help resolve technical issues and…
What you'll do Responsibilities Customer and Prospect Facing Clearly communicate the benefits and best use of the Dash Social product and features. Provide industry and role specific examples and best practices. Demonstrate a clear understanding of the technical aspects of…
What you'll do Responsibilities Maintain active engagement with new and existing leads through creative outreach and follow up communications designed to move leads through the sales funnel. Run demo and training calls with prospective customers over the phone, or, occasionally,…
What you'll do Responsibilities Maintain active engagement with new and existing leads through creative outreach and follow up communications designed to move leads through the sales funnel. Run demo and training calls with prospective customers over the phone, or, occasionally,…
What you'll do Responsibilities Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (HubSpot). Troubleshoot with customers to help resolve technical issues and answer platform related questions.…
What you'll do Responsibilities Lead and mentor the Onboarding Managers to drive team performance and professional growth. Meet and exceed quarterly and annual usage and expansion targets by guiding the team to effectively engage and support customers. Ensure timely and…