What you'll do Responsibilities Customer and Prospect Facing Move top tier new customers through a 30 to 90 day onboarding flow, ensuring they meet usage requirements. Project manage large scale migrations from competitive softwares. Provide product training, feature demonstrations, and…
What you'll do Responsibilities As a Manager of Customer Experience, you will: Alongside the Senior Manager, maintain the optimal functioning of the Customer Experience Tech Stack, including HubSpot Service Hub. Motivate the Customer Experience team to consistently hit team targets…
What you'll do Responsibilities As a Customer Experience Representative, you will: Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (Intercom). Troubleshooting with customers to help resolve…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Own Dash's positioning, messaging, and narratives to ensure clear differentiation and market resonance. Build and maintain a value first messaging framework that equips Sales, Marketing, and Customer Success. Partner with Sales and Enablement to deliver compelling…
What you'll do Responsibilities Lead Generation Find and source new leads to go through your outreach process, from coordinators to C level executives. Custom Outreach Process Manage the early stages of the sales pipeline by communicating with potential customers through…
What you'll do Responsibilities What You Will Do Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (HubSpot). Troubleshoot with customers to help resolve technical issues and…