What you'll do Responsibilities As Dash Social's Office and Events Coordinator, you'll be at the heart of our operations, seamlessly managing the office operations, planning internal events, and tackling a diverse array of administrative tasks with confidence. No two days…
What you'll do Responsibilities Assist cross departmentally in planning and executing the logistics of our internal and external events, including venue set up, equipment rentals, signage, transportation, room blocks and décor. Support Marketing and PeopleOps to ensure swag is ordered,…
What you'll do Responsibilities Measure, monitor, and report on Account Manager KPIs. Ensure key performance metric targets for your team are met (e.g. outbound activity, opportunity goals, lead quality, etc.). Participate in the hiring process to build and maintain the…
What you'll do Responsibilities Provide all training for assigned accounts post onboarding. Provide best practices and related examples for users. Answer all platform related questions during calls or via email. Consistently monitor usage and adoption. Flag low usage or concerning…
What you'll do Responsibilities As a Customer Experience Representative, you will: Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (HubSpot). Troubleshooting with customers to help resolve…
What you'll do Responsibilities Lead Generation Find and source new leads to go through your outreach process, from coordinators to C level executives. Custom Outreach Process Manage the early stages of the sales pipeline by communicating with potential customers through…
What you'll do Responsibilities Social Media Strategy: Develop and implement a comprehensive social media strategy aligned with overall business and marketing objectives. Shape and define our social identity, crafting a tone, presence, and narrative that position Dash as best in…
What you'll do Responsibilities Strategic Leadership and Growth Own the strategy, execution, and optimization of all paid channels, including search, social, and ABM Partner with Marketing and Sales leadership to design growth and demand generation strategies that align with revenue…
What you'll do Responsibilities Customer and Prospect Facing Move top tier new customers through a 30 to 90 day onboarding flow, ensuring they meet usage requirements. Project manage large scale migrations from competitive softwares. Provide product training, feature demonstrations, and…
What you'll do Responsibilities As a Manager of Customer Experience, you will: Alongside the Senior Manager, maintain the optimal functioning of the Customer Experience Tech Stack, including HubSpot Service Hub. Motivate the Customer Experience team to consistently hit team targets…
What you'll do Responsibilities As a Customer Experience Representative, you will: Maintain product expertise of the Dash Social platform at all times. Support and assist customers while managing our in platform chat system (Intercom). Troubleshooting with customers to help resolve…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Retention + Strategic Account Management Own and lead relationships with a portfolio of Dash Social's highest value enterprise customers, ensuring long term retention, platform adoption, and business impact. Serve as a strategic advisor and escalation point…
What you'll do Responsibilities Own Dash's positioning, messaging, and narratives to ensure clear differentiation and market resonance. Build and maintain a value first messaging framework that equips Sales, Marketing, and Customer Success. Partner with Sales and Enablement to deliver compelling…
What you'll do Responsibilities Lead Generation Find and source new leads to go through your outreach process, from coordinators to C level executives. Custom Outreach Process Manage the early stages of the sales pipeline by communicating with potential customers through…