Job Description

Zero Waste Ambassador
Local Refillery is Comox Valleys new planet-friendly grocer and lifestyle store! We carry essential grocery store and bulk food items as well as cleaning and beauty products. Our weigh and pay shopping experience makes it as convenient as possible for people to transition to a plastic-free, lower-impact lifestyle.It is our mission to provide high-quality, package-free food and zero-waste lifestyle products in one convenient location. We are committed to working with suppliers towards building a circular economy, and to being a hub of positive change in the Comox Valley community.Position SummaryDo you have a passion to live in a waste-free world? Is the health of the planet motivating every aspect of your life-style? Has reducing your carbon footprint become more than just a talking point? If so, join our team that provides a one-stop-shop outlet for an established community of zero-waste conscious shoppers - plus act as a conduit for educating and transitioning the growing movement of future zero-waste consumers. Working as part of a team, the Zero-Waste Ambassador performs all general operations, merchandising duties and customer facing responsibilities required to successfully maintain day to day operations.Key AccountabilitiesThe Zero Waste Ambassador is responsible for the following:

• Ability to operate store point of sale register; complete store daily open/close functions;
• Providing exceptional customer service;
• Assisting in refilling, restocking of all merchandise;
• Educating and training on zero-waste best practices;
• Responsible for keeping store clean and uncluttered;
• Receive, check, and shelve merchandise orders; confirm purchase orders and manage the stores inventory; and
• Positive attitude and professional demeanor

Job Requirements

• Experience in the retail or service industry is an important asset;
• Ability to work in a fast-paced customer centric environment;
• Ability to efficiently organize time and manage priorities;
• Must be a strong team player
• Flexibility with regard to availabilities and work schedules (day, evening, week-end)

Skills and Abilities

• Strong interpersonal and ethical behavior to manage the companys assets and engage with customers;
• Basic math skills to count, add, subtract and convert in KG to 100gram etc; and
• Excellent customer service skills that nurtures a strong relationship-educational environment.

Work Environment / Travel / Physical Demands

• Normal retail store environment where there is no physical discomfort due to temperature, dust, noise, etc;
• Must be able to work independently with remote supervision;
• Bending, lifting, reaching for and moving merchandise. Lifting up to at least 25 lbs.
• Moving small display fixtures; and
• Standing for long periods of time

Zero Waste Lead position also involves:

• Staff supervision - including breaks and task management
• Inventory management
• Square and online store updating
• Customer communication for special orders
• Fresh goods management.

If you are excited by the opportunity to join a dynamic team and work in an environment that has a mission to help the planet by creating a circular waste free economy, please submit your resume along with a cover letter that answers the following four questions:What does a zero-waste or low footprint life-style mean to you?What is your main motivation for applying for this position?What are your goals for the next 3-5 years?Tell us the main reason why we should choose you to become our next team member.We thank all interested applicants. Only those selected for an interview will be contacted by our team.We are an inclusive and safe work space. We strongly encourage people from underrepresented groups to apply.Job Type: Part-time / Full-timeJob Type: Part-timePay: $18.50-$20.00 per hourExpected hours: 12 - 30 per weekBenefits:

• Casual dress
• Discounted or free food
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every Weekend

Supplemental pay types:

• Overtime pay

Work Location: In person