CTO (Challenging the Outcome) Child and Youth Educational Services is a non-profit organization supporting children, youth and their families in downtown Toronto. We advocate for children and youth who have challenges in Ontario's Public Education System with respect to social determinants of health.
We advocate for children and youth; through early intervention, we support the needs of youth to build a positive perception of themselves.
Youth Outreach Worker
The Youth Outreach Worker is responsible for planning, carrying out, and maintaining external communication with youth within the community while contributing to program planning for the B-YOU initiative - ensuring organizational needs are met in accordance with the mission and values.
Accountability
Reports to the Executive Director
Responsibilities
Foster and maintain positive, trusting and meaningful relationships with youth and families, stakeholders and members of the community through community engagement and outreach
Plan, design, and execute promotional materials to inform and educate the public, media, and stakeholders about CTO Child and Youth Educational Services
Complete assessments and evaluations for youth including community surveys
Assist in the development of outreach and communication materials including newsletters, brochures, social media posts, video content, etc
Conduct outreach to recruit participants for CTO Child and Youth Educational Services programs; in-person outreach through attendance at community events, schools, job fairs, etc
Develop and implement outreach strategies for community programs
Conduct case management including needs and risk assessment, identification and assessment of youth
Prepare reports, presentations and press materials as required
Build relationships by providing positive role modeling to youth, staff, placement students and volunteers
Participate in the planning of youth programs, community workshops and community events
Maintain client files and records (hard/digital copies)
Investigate and utilize community resources, and provide evidence based information to youth and the community
Engage youth and families through social media discussions
Make culturally sensitive and relevant youth referrals
Work in conjunction with other professionals and agencies that may be contacted to support youth and/or their families
Familiarize self with policies of CTO Child and Youth Educational Services and the Ministry of Children and Youth Services Act
Ensure Duty to Report protocols are followed and brought to the attention of the Executive Director in a timely manner
Assist youth who may be facing challenges by connecting them and/or their families to relevant resources
Work as a strong team member
Maintain strict confidentiality of all client files and records
Keep the Executive Director informed of any pertinent information regarding youth, families, or staff which may cause concern
Attend and participate in all program specific meetings, including team meetings, workshops and events etc
Provide peer support to students and/or volunteers
Other duties as assigned i.e. program related or learning opportunity for staff etc
Skills and Qualifications
Diploma in Social Services or equivalent education and experience
Excellent interpersonal, written and oral communication skills
Demonstrated experience of excellence in community engagement and outreach
Demonstrated experience working in multi-ethnic, high-density, urban communities
Cultural sensitivity to individuals and families of diverse backgrounds and walks of life
Demonstrated strong leadership skills
Familiarity with social platforms and design softwares: Facebook, Instagram, Twitter, Wordpress, Canva and possess a positive online presence
Organized and responsive to meet deadlines
Professional presentation and work style
Knowledge of issues experienced by racialized youth
A commitment to social change and equity
Experience with Microsoft Office
Police Records Check - Vulnerable Sector required
Individuals from equity seeking groups are encouraged to apply.
Only selected candidates will be contacted.
Job Type
Full-time Contract
Work Location
In person
If interested, please send resume to
Job Type: Full-time
Pay: $25.00-$27.47 per hour
Expected hours: 35 per week
Work Location: In person
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