position is to deliver a range of services within the That's a Wrap program, as part of the Halton Youth Attendance Centre in Burlington, Oakville, Milton and Georgetown. The position is responsible for supporting youth, providing early intervention and prevention programming, as well as family support.
Job Accountabilities
Supervision/Counselling and Case Management
Supervision of a caseload of high-risk youth who are at risk of or are in conflict with the law
Conduct assessments to identify need and develop a case plan to meet those needs
Liaise, collaborate and support family members on a regular basis, based on youth consent
Provide frequent updates of client progress to those involved, based on youth consent
Facilitate required programs for clients referred to the program, and counsel as required
Maintain current knowledge on cognitive skills-based programming
Ensure availability and accuracy of handouts, resources and support materials
Distribute and collect evaluations to determine the effectiveness of material
Documentation/Administrative
Ensure case management practices, as outlined in Minimum Standards, are adhered to including all documentation to be complete and properly recorded
Maintain client file in a timely and efficient manner; assessments, notes, reports, statistical information
Follow all protocol/procedures as outlined in program manual(s)
Compile and provide monthly statistical data to the agency
Provide comprehensive reports to management as required
To maintain a solid working relationship with all existing collateral agencies/organizations
Working Conditions and Environment
Maintain workplace confidentiality and work within the policies and procedures as outlined, while respecting the mission, vision and principles of the agency
Conduct self with integrity and respect as it applies to the role as an employee representative of the agency
Work in a spirit of congeniality with all staff
Reliable judgment and maintenance of boundaries is required when dealing with clients and other service providers
Maintain a current understanding of resources/services available in the community which could be of assistance to the clients
Ability to comply with deadlines as directed by management
Demonstrate effective time management and an ability to refocus after interruptions from co-workers, clients and management
Participate in team meetings and other committees as needed
Participate in relevant training opportunities in order to keep skills and outlook current/effective
Provide supervision to student placements and/or volunteers as requested by manager
Represent the agency at community events, public speaking engagements, etc. at the direction of management.
Qualifications
Completion of post-secondary education in a related field
A minimum of 2 years case management experience working with clients in the criminal justice system is preferred
Excellent communication skills both oral and written and computer literacy
A valid license with access to own vehicle required as this position will routinely work out of more than one location
Priority will be given to those with lived experience
A cleared Vulnerable Sector CPIC will be required
This position is a contract ending December 31, 2025 with possibility of extension pending funding.
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