Job Summary
World Travel Protection provides global travellers with specialist emergency assistance services when something goes wrong in their travels. We operate 24 hours a day, seven days a week from our 4 operation centres in Australia, Canada, China and Malaysia, responding to the cries for help we receive from travellers across the globe.
Owned by Zurich, but with separately managed business entities, we can truly offer you a world of possibilities within assistance and insurance. Get ready to do your best work...and then some.
In this role you will apply your knowledge of policy benefits and limitations in order to drive a desirable outcome for both our clients and policy holders. You will collaborate with multiple stakeholders, to ensure overall management f a medical claim in accordance with the terms & conditions of the insurance policy. You will coordinate with our Medical Case Management team to develop care plans that mitigate health risks, and financial risks. The overall objective is to provide outstanding services to our clients and customers, in alignment with company values, vision & mission, and in compliance with necessary regulatory obligations.
Job Qualifications
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