Job Description

Location: Pippy Place/Innovation CentreWorkforce Management Manager
ICM Workforce Management
Temporary, Full Time (until March 31, 2025, with possibility of extension)
23675TMP
Hours 70 bi-weekly (8 hour day shifts)
Salary HL-22 ($75,022 - $97,529 per annum)
Competition Number 2024001874
Posted Date 14 March 2024
Closing Date 21 March 2024About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.caJob Summary
Working in a team-based project environment, the Workforce Management Manager (ANSOS- Skill Mix & Scheduling) will be high-level nursing advocate with management sponsorship and project leadership capabilities who will collaborate with internal and external clinical/financial/technical subject matter experts. The successful candidate will promote and maintain the ANSOS Staffing Scheduling system and lead the successful design, implementation and monitoring of a workforce management solution (ANSOS) for Eastern Health (including facilitating ANSOS system training and administration), while managing recommended staffing models, relief strategies and scheduling services for the organization, and assist with:- Implementing staffing models, relief strategies, and scheduling services for the organization
- Ensuring staff mixes and staff scheduling coverages reduce unnecessary overtime and reduce excessive floating across multiple units
- Aligning clinical/non-clinical staff mixes with the necessary competencies.
- Ensuring clinical/non-clinical staff mixes are equally distributed in all areas for optimal patient outcomes
- Balancing organizational and staff needs to increase staff resiliency and engagement.
- Establishing ANSOS system protocols and facilitates applicable training
- Providing professional instruction and function as the expert ANSOS consultant in the areas of skill mix, scheduling, program design, evaluation, instruction, and delivery of evidence-based education
- Coordinating and serving as IT liaison for system maintenance and upgrades.
- Generating staffing/scheduling/personnel reports according to specific requirementsJob Qualifications
Education
Bachelor\'s degree in a health related discipline or other related discipline is required.Experience
Minimum of 5 years working in a progressively responsible healthcare management role is required.
Experience with managing, scheduling clinical resources, and coordinating human resources activities is required.
Experience in implementing quality and or process change initiatives in acute care is required.
Previous experience with data collection and information technology is required.Competencies (Knowledge, Skills & Abilities)
Demonstrated experience and knowledge of project and change management methodologies.
Proficient with computer applications including PowerPoint, TEAMS, Meditech, Microsoft Excel, Word, COGNOS, HRIS, and PowerPoint.
Demonstrated nursing leadership skills with a strong focus in critical thinking/problem solving skills to address skill mix & scheduling issues in a unit/program.
Demonstrated ability to engage/liaise with program directors, nurse managers, unit charge nurses and support staff managers to understand unique patient care and/or skill mix and scheduling situations.
Superior oral, writing and communication skills.
Demonstrated ability to consult, train, coach, and mentor.
Demonstrated ability to solve problems aggressively and adapt rapidly to change.
Demonstrated effective time management skills with the ability to manage timelines/meet deadlines.
Demonstrated strong financial stewardship.Other
A satisfactory record of work performance and attendance is required.
Travel throughout the region will be required.
Remote Work options will be considered.Apply online at https://employment.easternhealth.caUpon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediatelyTo become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.Contact Information for Recruitment Related Inquiries:Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health