Job Description

LOCATION: Toronto, ON

POSITION TYPE:

Fixed

Full-time (One Year Contract-37.5

hours/week)

POSTING CLOSING DATE: November 12, 2025

Lumenus Community Services is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.



The Whatever It Takes program (WIT) is looking for WIT Facilitator! WIT (Whatever It Takes) is a program for service providers who are struggling to meet their clients' needs, due to gaps in the system and/or who need additional supports to develop individualized service plans for clients who's highly complex needs cross multiple sectors. The WIT program services youth ages 0-18 years old.



This role is within the Complex Needs Pillar. You will report directly to the WIT and RPAC Manager and Director of WIT, RPAC and SNT.

KEY RESPONSIBILITIES:

Provide clinical consultation to service providers supporting clients

Build the capacity of community resources to support clients with complex needs

Facilitate the development of collaborative service plans and oversee third party staff as needed

Facilitate and chair community meetings

Identify and address gaps in services

Where needed, plan for WIT funding to provide individualized services and supports to respond to the complex needs of children/youth

When developing funding proposal to support children and youth with complex needs the WIT Facilitator is responsible for the oversight of the approved budget for enhanced support and financial accountability

Provide interim, short term coordination of services for service gap situations when required

Maintain documentation and files as require by Lumenus in accordance with Ministry, licensing, and regulatory bodies

Ongoing commitment to learning, understanding and incorporating knowledge of Anti- Oppressive Practice

Ongoing commitment to expending knowledge of LGBTQ, racialized, and newcomer communities, as well as working with children/youth/adults with a dual diagnosis (mental health and developmental disability) and/or Neurodevelopmental Disabilities such as


Autism Spectrum Disorder (ASD) and Fetal Alcohol Spectrum Disorder (FASD), and lived experience of racism, ableism, homophobia, or transphobia are advantageous

QUALIFICATIONS:

MSW or equivalent education and experience working with complex needs individuals

5 years' experience supporting individuals and families in social services environment preferred

Experience in counseling, consultation, and advocacy

Sound knowledge of service sectors, such as Education, Health Services (hospitals) Group Supportive Living, Child Welfare and Youth Justice

A solid understanding of Anti-Oppressive Framework and the Bio-Psycho-Social Model, as well as clinical evidenced-informed practices such as CBT, DBT and attachment and trauma-informed work

KNOWLEDGE, SKILLS AND ABILITIES:

Well-developed clinical expertise with demonstrated ability to make sound clinical judgements

A demonstrated commitment to excellence in clinical and community centered work

Well-developed knowledge of Toronto mental health, developmental and community services

Highly developed interpersonal and negotiation skills in addressing contentious issues. Conflict Resolution competencies/ experience

Extensive knowledge of physical, intellectual, and neurodevelopmental disabilities and their potential impact on individuals and family systems

Strong decision-making skills, good judgement and the ability to navigate relationships with community partners. A capacity to build and nurture working relationships with partner agencies

Ability to think strategically and operate from a systemic approach

A self-starter with an ability to work independently, as well as within an established team structure

Well-developed computer skills, including proficiency in Microsoft applications

Knowledge of LGBTQ, racialized, and newcomer communities, and children/youth/adults with a dual diagnosis (mental health and developmental disability) and/or Autism Spectrum Disorder (ASD), as well as lived experience of racism, ableism, homophobia, or transphobia are advantageous.

ADDITIONAL REQUIREMENTS:

Satisfactory clearance under the Vulnerable Sector Screening process.

Travel required to external agency locations (schools, hospitals, family homes, and residential settings) and family homes.

A current Ontario Driver's license and reliable transportation.

TO APPLY:

Interested applicants are invited to visit our website



at https://lumenus.ca/careers/ and submit their cover letter and resume through our Career Centre on or before

November 12, 2025

.





We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.