Summary:
Kicking Horse Mountain Resort - Winter 2023/2024
Our Whitetooth Grill Team Lead sets the bar for service excellence and leads by example. This role supports the Whitetooth Grill Chef/Manager for department administration and organization, supervision of the Front of House (FOH) team and will maintain high levels of service quality. This is a hands-on position that requires stepping in and out of daily operations. While supervising and supporting staff, the Team Lead remains dedicated to the overall operation and function of the Whitetooth Grill, including the coordination, planning and organization of special events such as weddings, private functions and staff events during the season.
:
Whitetooth Grill Team Lead - Winter 2023/2024
Our Whitetooth Grill Team Lead sets the bar for service excellence and leads by example. This role supports the Whitetooth Grill Chef/Manager for department administration and organization, supervision of the Front of House (FOH) team and will maintain high levels of service quality. This is a hands-on position that requires stepping in and out of daily operations. While supervising and supporting staff, the Team Lead remains dedicated to the overall operation and function of the Whitetooth Grill, including the coordination, planning and organization of special events such as weddings, private functions and staff events during the season.
You will:
\xc2\xb7 Assist the WTG Chef/Manager in developing, implementing and monitoring schedules.
\xc2\xb7 Assist with training, coaching and building a successful & enthusiastic team of employees.
\xc2\xb7 Be an active leader in the resort\'s Health and Safety program and maintain a safe work environment.
\xc2\xb7 Ensure that payroll information is submitted in a timely and accurate manner.
\xc2\xb7 Contribute to administrative functions, including inventory management, ordering and reporting.
\xc2\xb7 Maintain effective communications through restaurant, department and resort.
\xc2\xb7 Assist with coordination, planning and organization of special events.
\xc2\xb7 Ensure all restaurant processes are carried out accurately (cash-out, closing, opening).
\xc2\xb7 Ensure daily cash consolidation is completed for the outlet.
\xc2\xb7 Recommend and implement changes to achieve Food & Beverage strategies and objectives.
\xc2\xb7 Set clear expectations for the team and follow up on any disciplinary issues.
\xc2\xb7 Perform other duties as required.
You:
\xc2\xb7 Have Serving It Right, ProServe, or other course in the responsible service of alcohol.
\xc2\xb7 Have comprehensive knowledge of food, beverages and service.
\xc2\xb7 Are experienced with cash handling and administration.
\xc2\xb7 Are proficient with MS Office (Outlook, Word, Excel) and Point-of-Sale software.
\xc2\xb7 Hold an education in hospitality management - an asset, not required.
\xc2\xb7 Must be able to work flexible hours, including weekends, evenings and holidays.
\xc2\xb7 Are able to stand for extended periods of time and lift light objects.
\xc2\xb7 Can withstand brief exposure to extreme weather conditions (rain, snow, wind, cold) in a mountain environment.
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