Job Description

Position type:

fixed-term contract

Compensation:

$20/hour

Start date:

December 18, 2025

Deadline to apply:

November 10, 2025 at 5pm

Description

The Winter Sales Staff positions are key customer services roles working within the Facilities team to operate the concession (non-alcoholic hot drinks & snacks) and facilitate on-site skate equipment rentals.

About

The Bentway works "to ignite the urban imagination", using the city as site, subject, and canvas. Anchored under Toronto's Gardiner Expressway and guiding its complex future, The Bentway is a growing public space, and much more. We are a new type of civic organization: a not-for-profit, powered by vital partnerships with the City of Toronto, residents, supporters, artists, city-builders, and dreamers. The Bentway is a creative catalyst rooted in experimentation, leading a creative movement to re-imagine the opportunities of urban spaces.

Key responsibilities

Customer service:

Serve as a front-line customer service representative for visitors and other members of the public Handling transactions through a POS system Perform closing duties which can vary from general cleaning, storing of equipment, re-stocking, and trash disposal Safe handling and returning customers' private information and identification Mixing and serving non-alcoholic beverages for customers Handling skate sharpening requests (with provided training) Assisting customers with skate fitting Other duties as assigned related to the operations of The Bentway Skate Trail

Health and safety:

Ensure skate inventory is in safe working condition Ensure bar equipment is in safe working condition Maintain skate inventory blades through routine checking and sharpening Maintain tidy and organized spaces through proper inventory systems Cleaning and disinfecting returned helmets and skates, as needed Assist with recording concerns, accidents and incidents, escalating when appropriate Assist with or perform first aid and call emergency services when needed

Qualifications

Previous retail, serving, and/or customer service experience in a fast-paced environment Good interpersonal skills including the ability to work in a team environment and communicate with our visitors Ability to work flexible hours, including evenings, and weekends in varied weather conditions Current standard level First Aid/CPR-C would be an asset Willing to work safely and to follow all required protocols

Applications

The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Priority will be given to individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy at hello@thebentway.ca

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To apply Apply with a resume and cover letter via The Bentway's job board: https://thebentway.applytojobs.ca/ Deadline to Apply: November 10, 2024 at 4:59pm Application Components:
Resume (PDF format, no more than three pages) Cover Letter (optional)
The Bentway does not use AI to sort candidates, each application will be reviewed by a staff member. We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.