Job Description

Company description

Bikescape Mountain Bike & Winter Adventures

Job description

Our team at Bikescape is dedicated to meeting our goals of getting MORE PEOPLE ON BIKES! Bikescape Winter Fat Bike Guide/Operations responsibilities include - riding bikes! But also....

Lead engaging and safe winter fat bike tours for high-end clientele. Deliver exceptional guest experiences by providing knowledgeable commentary, personalized attention, and professional service. Manage and maintain a fleet of fat bikes, ensuring bikes are in excellent working condition (mechanical skills an asset). Assist guests with bike fitting, operation, and safety protocols. Promote a culture of safety by monitoring trail conditions, weather, and guest well-being throughout tours. Represent Bikescape with professionalism, enthusiasm, and a commitment to outstanding service. Support additional operational needs such as equipment logistics, preparation, and post-tour clean-up.

Qualifications

Previous guiding or outdoor leadership experience (cycling, adventure tourism, or related field). Strong customer service skills with the ability to cater to high-end clientele. Fat biking or mountain biking experience required. Bike mechanical knowledge (asset). Current Wilderness First Aid 40hrs, minimum. Excellent communication and interpersonal skills. Physically fit and able to work in winter outdoor conditions. Proven ability to pivot and problem-solve in response to changing conditions.

What We Offer

Competitive wage + gratuities. Opportunity to work in a dynamic, outdoor environment. Access to high-quality equipment. Training and support to grow your guiding and mechanical skills. A chance to be part of a passionate, professional team creating unforgettable guest experiences.
Job Types: Part-time, Fixed term contract, Seasonal
Contract length: 6 months

Pay: From $30.00 per hour

Expected hours: 6 - 10 per week

Experience:

guiding or instructing: 2 years (required)
Licence/Certification:

40 Hour Wilderness 1st aid at minimum (required) PMBIA Level 1 or GSMBC Level 1 Certification (required)
Work Location: In person

Application deadline: 2025-10-18
Expected start date: 2025-11-01