Job Description

Up North Adventures is an award-winning adventure travel outfitter based in downtown Whitehorse. For over 25 years we have helped local Yukoners and people from around the globe to get outdoors and explore the beauty that is the Yukon. Through technical expertise, exceptional customer service, and our unbridled enthusiasm we are Yukon's premier adventure travel outfitter and we are looking to add to this amazing team!

Winter Guide: Snowmobile, Northern Lights, Snowshoeing, Ice Fishing

Position Requirements:

- Exceptional customer service skills

- Ability to work outdoors in all weather conditions

- Valid Class 4 driver's license with clean abstract

- Current Wilderness Advanced First Aid or Wilderness First Responder Certification

- Current CPR level C certification

- Availability to work around Christmas & New Years

- Fluency in English - 2nd language an asset

- Snowmobile experience an asset

- Ice fishing experience an asset

- Photography skills an asset

Position Duties:

- Provide an exceptional experience for our guests while Snowmobiling, Snowshoeing, Ice Fishing, Aurora Viewing and other activities

- Shuttle guests from downtown hotels to/from tour areas (Class 4 license required)

- Assist guests in choosing appropriate winter clothing for the conditions of the day

- In detail, go through all safety information with guests prior to start of tour and ensure understanding before departure

- Share stories and knowledge of the area

- Assist guests in taking pictures

- Present snacks and hot drinks for half-day tours

- Present a full lunch, snacks, and hot drinks for full-day tours

- Inspect fishing gear, snowshoes, and trekking poles after tours.

- Refuel snowmobiles, check/refill fluids, and report any damages/unusable items to Office Lead

- Prepare bait for fishing

- Prepare any caught and kept fish for eating

- Check stock of tour food and bait. Report any low stock items to Office Lead

- Refuel Yurt accommodations with firewood and propane

- Prepare firewood for Ice Fishing and full day tours

- Maintain a tidy environment at the Tours Office

- Clean balaclavas, thermoses, and food containers after each tour

- Other duties as assigned

- Attend mandatory guide training

Benefits:

- Competitive wages

- Fun and rewarding atmosphere

- Additional training and advancement opportunities for the right individual

*Winter tour season runs November 15th to April 15th

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Job Types: Full-time, Seasonal
Contract length: 5 months

Pay: $25.00-$30.00 per hour

Expected hours: 30 - 40 per week

Work Location: In person