Job Description

WINERY DESTINATION MANAGER - FULL TIME POSITION

Georgian Hills Vineyards is a dynamic agri-tourism destination and small craft producer of wines and cider grown locally in the Beaver Valley, Blue Mountains. We are looking for an experienced and motivated leader with a proven managerial role in the food and beverage service industry.

In this exciting role you will be the leader, coach and motivator of a front-line team to improve the customer experience, increase staff productivity, wine sales and grow our onsite food & beverage service. We are looking for the candidate to grow the position to become a key management position within the organization. As the Destination Retail Manager, you must be committed to executing marketing and promotion programs that will increase consumer traffic and wine sales through the winery tasting room and retail outlet. This includes building partnerships with local tourism and hospitality operators offering group tastings and corporate event experiences.

If you are an enthusiastic team player willing to roll up your sleeves, enjoy a fast paced environment, the challenges of a dynamic entrepreneurial company, and share our vision in growing the local Blue Mountain wine and culinary industry, then please email your resume to the address indicated.

Highlight of Preferred Qualifications and Experience:

Food Service, Hospitality or Business Management graduate

Previous management experience in restaurant, hotel, catering, corporate event and winery retail

Strong leadership, organizational skills and ability to implement HR policies and procedures

Ability to effectively communicate, listen to staff issues and motivate team spirit

Committed to customer experience satisfaction.

Proven computer skills, experience with POS systems, Shopify, Online bookings, competent with monthly sales/inventory reports and staff scheduling

. Experience with social media, digital marketing and consumer monthly newsletter will be an important asset to driving sales and traffic.

Smart Serve certified.

WSET Level 1 or IWEG qualifications. ISG or CAPS graduate considered an asset.

Duties and Responsibilities:

Must be prepared to work most Saturdays, some holidays and evening events

Lead, coach and motivate staff to improve sales productivity and the customer service experience

Accountable for department sales targets, cost management and overall profitability objectives

Development and implementation of sales and marketing initiatives that will grow the destination business by increasing customer traffic and retention

Develop ongoing wine & food feature promotions and wine experience events

Responsible for all aspects of HR including hiring, training, performance management, scheduling, payroll.

Committed to maintaining high operational standards for health, safety and cleanliness

Maintain and grow the company culture where people matter and the customer is everything

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

Company events Dental care Discounted or free food Extended health care Paid time off Store discount Vision care
Experience:

Management: 3 years (preferred)
Work Location: In person