Job Description

JOIN OUR TEAM

Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there.

WIFI Network Manager

THE ROLE

The WiFi Network Manager provides technical expertise, strategic planning and recommendations to GTIS Leadership on new wireless technologies in response to business needs. The WiFi Network Manager works with internal partners to evaluate and design solutions for business and customer requirements which will integrate with and enhance the wireless network. The WiFi Network Manager applies complex design principles and methodology to ensure cost-effective and optimal use of resources and wireless technology without jeopardizing security or network integrity.

WHAT YOU'LL DO

Here are just a few ways that you'll help make journeys better:

Planning, designing, implementing, and testing of all aspects of wireless networks

Provide/Manage 2nd and 3rd level support for North American store and non-store wireless environments including Aruba-based WiFi at approximately 7000 company owned retail locations in the US and Canada

Manage and monitor the wireless network, trend and provide forecasting for future changes and/or growth. Troubleshoot the most complex and difficult wireless network challenges

Direct remediation efforts in response to wireless network operational deficiencies

Lead as an internal IT wireless network consultant supporting multiple departments, integrating departmental systems into the wireless network, participating in meetings and on project teams related to any new client projects with wireless requirements, exploring the customer's business requirements, providing recommendations, evaluating risk and helping the customer weigh those risks to make decisions

Keep up with new trends and changing technology in other IT disciplines to effectively advise others

Create, review and maintain documentation

Encourage, challenge, respect, and collaborate with IT professionals and business leaders across the organization

Mentor and train other IT professionals, be a role model

Collaborate with the ACT Security Team to ensure wireless networking throughout the enterprise is completely secure and to respond to security advisories

Act as wireless design authority and provide an assurance role, ensuring that all wireless network architecture activities and deliverables (in-house and external outsourced) are produced to a high quality and are consistent with existing standards, policies and strategies

Take a lead role in the full life cycle delivery of wireless network solutions for Business projects from initial concept, requirements gathering, specification, design, delivery, acceptance and into operational support

Ensure wireless solutions fit strategically in the overall infrastructure architecture and meet existing technology and security standards

WHAT YOU'LL NEED

We want you to join our team! Here's what we're looking for:

Knowledge and Skills

Significant and relevant recent experience leading wireless network design and operations

Skilled network engineering background strong in core (LAN, WAN, routing, and firewall) skills with an emphasis on troubleshooting. The ideal candidate will also have some experience in security and network design.

Demonstrated in-depth knowledge of wireless LAN support and engineering design for wireless solutions

Experience with design, installation and management of Aruba Clearpass for policy management including implementation/management of 802.1x and MPSK authentication via Clearpass is required

Superior knowledge, skills and experience with Cisco routing hardware, software and protocols. Router, Switch and IP configuration experience is required

Prior experience defining network cloud, hosting & EUC strategies

Clear track record in building wireless network architectural strategy & reference architecture

Style, that motivates, builds trust and inspires staff and other delivery partners to engage with and commit to high-tempo working and delivery

Commercially and technically astute problem solver, with the ability to quickly assimilate requirements and propose effective solutions

Ability to create high quality briefings and slide presentations that explain architectural designs and provide clear articulation of options, recommendations and supporting rationale

Excellent all-round communication skills, with the ability to present to large and small groups alike, including non-technical audiences, with a style that engages stakeholders and supports the right business decisions

Excellent stakeholder relationship management, with confidence and conviction that engages and influences senior business leaders, even in challenging situations

Ability to work alone as an individual contributor, as a technical lead and as a participant in a team environment.

Effective influencing and negotiating skills in an environment in which this role may not directly control resources

Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence

Qualifications

Bachelor of Science degree in Computer Science or Network Engineering with 8 or more years directly related experience managing an enterprise level wireless network environment (proven technical experience may be substituted for educational requirement)

Desired certifications: Certified Wireless Network Professional (CNWP) or Cisco Certified Network Professional (CCNP) wireless

Proven ability to work in a fast-paced environment and handle multiple changing and competing priorities

Plans and organizes own workload, prioritizing when necessary

WHY WORK WITH US

Our store and office employment opportunities offer you quick career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here's some of the exciting perks we offer:

Complete benefits packages (medical, dental, etc.);

Possibility of enrolling in a pension plan with employer contributions or a stock purchase plan;

Employee discounts in stores and with multiple of our partners;

Paid time off plan including vacation, sick days and personal days;

Work in a collaborative, dynamic and high performing team;

Learning opportunities to develop new skills and to evolve professionally in a fast-growing company;

Hybrid work.

INTERESTED?

Send us your resume by applying to the position on our career site:

Internal candidate? Apply via Workday.

Couche-Tard/Circle K places great importance on diversity in the workplace and is committed to the principle of employment equity by encouraging applications from designated groups, i.e.: women, Aboriginal people, people with disabilities and visible minorities.

We thank all applicants for their interest in this position; only those selected will be contacted.

#LI-CQ1

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.