Job Description

At

PHC360

, we take a personalized, integrative approach to health--helping our clients restore, optimize, and elevate their well-being. Our 4,000 sq. ft. boutique facility offers cutting-edge amenities like red light therapy, cold tub therapy, infrared saunas, and a high-performance training space--all supported by a multidisciplinary team of health professionals.

We're a

fast-growing startup

looking for a

dynamic, resourceful, and organized individual

to join our team as a

Wellness Operations & Client Experience

Lead. This is a unique opportunity to wear multiple hats and play a pivotal role in shaping the future of our facility.

Key Responsibilities

Front Desk & Client Experience

Greet and engage clients with warmth and professionalism Manage check-ins, bookings, memberships, and inquiries (in-person, phone, email) Support supplement sales and provide informed recommendations

Operations & Facility Management

Oversee day-to-day facility operations, ensuring cleanliness, organization, and efficiency Manage inventory, supplies, and vendor coordination Assist with implementing systems and processes to support growth

Team & Staff Coordination

Assist in hiring, onboarding, and training new team members Create and manage staff schedules Foster a collaborative, high-performance team culture

Sales & Growth Initiatives

Support marketing and outreach efforts (social media, events, partnerships) Contribute ideas and execute tasks that drive client acquisition and retention Help develop and refine wellness programs and services

Who You Are

You're a natural leader and problem-solver who thrives in a fast-paced, evolving environment. You're passionate about health and wellness, love working with people, and are excited by the opportunity to help build something meaningful from the ground up.

What You Bring

1-2 years of experience in a health clinic, gym, or wellness facility 1+ year in a leadership, assistant manager, or operations role Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency in Microsoft Office and social media platforms (Instagram, Facebook, LinkedIn) A proactive, can-do attitude and the ability to adapt quickly Bonus: Knowledge of supplements, holistic health, or nutrition (e.g., RHN, Precision Nutrition, etc.)

Why Join PHC360?

Be part of a passionate, mission-driven team Access to state-of-the-art wellness amenities Extended health benefits and employee wellness perks Opportunity to grow with a company that's redefining the wellness experience

How to Apply

If you're ready to make an impact and grow with us, we'd love to hear from you!

Send your

resume and cover letter

to:

hari@phc360.ca

We thank all applicants for their interest. Only those selected for an interview will be contacted. Accommodations are available upon request during the recruitment process.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 25 - 40 per week

Additional pay:

Bonus pay
Benefits:

Flexible schedule On-site gym On-site parking Store discount Wellness program
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Work Location: In person