Job Description

In this role, you will have the opportunity to work with a dedicated team committed to providing support and care to individuals facing homelessness. If you are passionate about making a difference in the lives of vulnerable individuals and have the necessary skills and qualifications, we encourage you to apply.



The Wellness Advocate is committed to helping people who are experiencing poverty, housing instability, and other barriers to assist them in transitioning toward and maintaining sustainable and healthy lifestyles. The Wellness Advocate works as part of an interdisciplinary allied health team and connects clients with any needed external and internal resources.

Position Type:

Full-Time

Schedule:

Monday, Wednesday, Thursday Friday 8:00am to 4:00pm and Tuesday 1:00pm to 9:00pm

Reporting to:

Wellness Advocate Supervisor

Location:

Calgary, AB

MAJOR DUTIES AND RESPONSIBILITIES

Meet with community members seeking advocacy support to assess their identification, income, and housing needs, and collaboratively establish and prioritize goals to guide the support provided Complete the Wellness Advocate intake process Build and maintain positive relationships with clients and create a welcoming, respectful, inclusive, and safe environment for them Educate and empower clients to understand and achieve their rights and responsibilities, to facilitate their full participation in society Contribute to general health and wellness programming including supporting or facilitating group initiatives and programs that increase knowledge and awareness of community health Liaise with internal and external resources that will help clients achieve their goals if the support is beyond the scope of services provided by the Wellness Advocate. This includes maintaining existing partnerships as well as developing new partnerships In regard to clients who have a Caseworker, compliment the work of the Caseworkers by acting as a consultant and liaison for issues that require client access to external resources In regard to clients who do not have a Caseworker, refer these individuals directly to internal and external resources Advocate for clients as needed both to access resources within and outside the organization Maintain relationships with agency partners and volunteers Ensure clients accessed external resources by completing follow up with guests and agencies Contribute to community programs facilitation as needed Follow protocols to ensure sanitized and organized professional workspace Assist with training of new Wellness Advocates and Receptionists Participate in case management teams when required Provide crisis intervention, as necessary Provide input into program evaluation upon request Other duties as assigned.

Administration:

Build a comprehensive library and knowledge base on community resources Share and disseminate community resource information Track assigned clients' progress with external resources Communicate relevant information to Caseworker about interactions with clients and observed behavior Document client interactions, client referrals and client progress on documentation platforms (platforms vary with each city) Track statistics and prepare reports, as required Attend meetings and training, as assigned Serve on internal and external committees, as requested Provide input into the development of policies and procedures for designated programs Keep clients' records and information confidential, updated and secure.

MINIMUM QUALIFICATIONS AND SKILLS

Bachelor's degree in Social Work, Psychology, or a related field in public health or equivalent required Three to five years of related working experience preferred Competent in use of MS Office Excellent interpersonal skills Excellent administrative, time management and organizational skills Self-motivated and ability to work independently Possession of a Valid Driver's License (Class 5) including a clean driving abstract

WORKING CONDITIONS

As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith This role includes weekly after-hours shifts, which may involve off-site meeting facilitation Time in excess of regular working hours may be required on occasion This position is primarily an office position Ability to lift up to 50 lbs Local travel to various Mustard Seed sites and external agencies will be required Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive

o Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

COMPENSATION AND BENEFITS:

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days. All Mustard Seed employees have access to the Employee and Family Assistance Program (EFAP), which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please. * Please visit our careers page to see more job opportunities.