Job Description

Ready for a career at Selkirk College?

Selkirk College is committed to building an environment that celebrates diversity, fosters inclusion, provides culturally safe spaces and empowers underrepresented voices. We are proud of the Indigenization Plan and Equity, Diversity & Inclusion Action Plan that guide our work, and we actively seek to hire candidates whose values and experiences align with the principles and goals of these plans.

We recognize the need for interventions to overcome systemic barriers to enable inclusion, participation and belonging for individuals with diverse lived experiences. Candidates who don't have the exact experience or credentials listed in a job posting should still consider applying for roles where they think they'd make a great fit. We are looking for more than what a resume can show.

Welcome Centre Receptionist

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Reporting to the Campus Manager and utilizing a service excellence approach, this position provides Welcome Centre services for the College and is the first point of contact for students, prospective students, college staff and members of the public.

Location

Castlegar

Department

Student Services

Subdepartment

Student Access and Support Services

Employee Group

PPWC

Recruitment Type

Internal / External

Appointment Type

Regular

FTE

100

Hrs / Week

35

Desired Start Date

19/01/2026

Closing Date

22/01/2026

Competition #

16002

Main Duties and Responsibilities

Provides Welcome Centre support to students, staff and/or guests by:


Taking a proactive, professional, caring and informed approach to greeting students, staff and visitors to the College, both in-person and over the phone Being knowledgeable about College services and making the appropriate service connections Remaining up-to-date and knowledgeable about College courses, programs and college services, including dates and deadlines, application requirements, admission processes, Student Access and Support Services, Financial Aid, college website navigation, student forms, etc Providing detailed information about the College, its activities and general policies Responding to general inquires in person and over the phone and providing alternative information sources such as the College website Distributing incoming mail; prepares outgoing mail and posting notice of course cancellations as required Responding to web inquiries (info@selkirk.ca) and requests for assistance from students, staff and the public

Provides support to the Campus Manager by:


Providing support for key checkout systems Processing requests for internal and external room bookings and entering information into SRS system Switchboard back-up/assistance as required and monitoring activities and ensuring college property is secured Communicating with Campus Manager, Custodial and Maintenance as required Preparing timesheets for Castlegar Campus Management PPWC staff

Provides support to SAS and Student Services by:


Scheduling invigilator call outs and preparing timesheets and providing production support to electronic document services in peak periods Providing backup support in maintaining off-campus housing list and responding to student requests for timetables and course outlines

Provides support to Event Services by:


Providing administrative and word processing support to the Event Coordinator for events Booking required services - including space, maintenance, catering, IT Maintaining currency of information and event calendars on College website and maintaining event tracking spreadsheets

Performs project work and other related duties as assigned by supervisor.

Skills, Knowledge, and Abilities

Strong customer service, communication, and conflict resolution skills Proficiency in Med Access, SRS, Windows and MS Office Suite (including Word, Excel and email) Experience in Admissions/Registration processes Excellent written and verbal communication skills Excellent interpersonal, collaboration and attention to detail skills Excellent time management, organization and prioritization skills as well the ability to work independently and as a member of a team

Education and Experience

High School graduation, plus completion of a 1- year Office Administration program or equivalent business certificate program Minimum 1-2 years' administrative experience

This is a regular, full-time (100%) position, commencing approximately January 26, 2026. Salary will be Pay Grade 5, $29.47 per hour in accordance with the PPWC Collective Agreement.

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Please be advised that only job postings listed on the official Selkirk College Careers page at careers.selkirk.ca, or on designated Selkirk College bulletin boards, should be considered current and active. Third-party recruitment websites may display outdated or expired postings without the knowledge or authorization of Selkirk College.

To ensure your application is considered, you must apply directly through the Selkirk College Careers page.

We encourage applications from members of groups that have been or are currently marginalized on any grounds, including those enumerated under the BC Human Rights Code. Selkirk College supports applicants with disabilities and will accommodate a candidate's accessibility needs during the recruitment process in accordance with the BC Human Rights Code and the Accessible British Columbia Act. If you need any adjustments to participate as a candidate in the recruitment process, please contact us at

careers@selkirk.ca

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Candidates must be eligible to work in Canada to accept a job offer. Permanent jobs are open to Canadian citizens and permanent residents, unless otherwise stated in the posting. Candidates with a valid work permit may be eligible for temporary work over the duration of their work permit.

Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to apply with their chronological resume (along with cover letter and supporting documentation including diplomas and transcripts) by end of day on the closing date.