Job Description

Organizational Unit
University of Victoria -> VP External Relations -> UVic Communications & Marketing
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date
23 November 2025
Please note that positions will close at 4 p.m. on the closing date.
FTE
1.0
Salary Grade
$79,376.00 - $103,243.00
Additional Posting Information
Please note that while the university encourages and accepts external applications, a strong pool of internal candidates has been identified for this opportunity.
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Classification
SG12
Employee Group:
PEA - Regular
# of Hires Needed
1
Category
Communications/Public Relations
About this Opportunity
The University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement. Please note that while the university encourages and accepts external applications, a strong pool of internal candidates has been identified for this opportunity.

This position is eligible for a Hybrid Work Arrangement

The salary range for this position is:

Recruitment range: $79,376 - $87,518

starting salary determined by the PEA Collective Agreement.

Performance range: $103,243

salary range ceiling is available through annual performance increases. Job Summary

Mandate:

Reporting to the Manager, Digital Development and User Experience, the Web Development Officer plays an integral role in UCAM's mandate to drive partnerships and investments. Through brand, content and user-centered strategies, including web research methodologies, content development, and analytics, they plan and implement branded, consistent and persuasive web projects across campus to raise UVic's profile, reputation and brand affinity.

Objectives:

Develop web projects that are user-centered, data-driven, accessible and on brand Develop web content that is accurate, clear, user-centered and on brand Provide web and content support and solutions to partners to meet university standards and applicable accessibility legislation Job Requirements
This position requires a level of education, training, and experience equivalent to bachelor's degree in information systems, communications, information design, or similar field plus 3 years of relevant experience. An equivalent combination of education, training, and experience may be considered.

Knowledge/skills/abilities:

Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment Demonstrated experience in information architecture, user experience, and complex digital projects Discovery research experience for large institutional websites and other current and emerging technologies (including research design and planning) Directing the creation of audience testing methodologies and working groups Conducting comparative institutional communications reviews Persona, journey and story development of user experiences for large institutional websites Defining creative solutions for clear, effective and persuasive online communications Wireframing, workflow mapping, prototype definition, and user testing communications solutions Resource planning both for the research and discovery of new solutions, as well as resource projections for the implementation of these solutions Experience with XHTML, CSS and enterprise content management systems Experience with Google Analytics, Google Data studio, Dubbot and related analytical tools Understanding of web content strategy, advanced accessibility best practices, strategic communications and marketing, information architecture and user experience Proficiency navigating and using relevant office equipment and software, including MS Office and Office 365, content management systems, and project management applications An advanced knowledge of style guides and grammar Demonstrated advanced proof reading and editing Strong customer service skills Excellent critical thinking and problem-solving skills Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences and situations Ability to identify and analyze issues, develop solutions, and implement effective strategies to achieve desired outcomes Ability to build and maintain positive working relationships Ability to work collaboratively in a team environment Ability to apply project management best practices to achieve project goals/tasks on time

Preferences include:

Experience with higher ed communications Experience with Hannon Hill's Cascade web content management system
Knowledge of privacy laws and their impacts on digital communications

Territory Acknowledgement:

We acknowledge and respect the L?k?????n (Songhees and X?seps?m/Esquimalt) Peoples on whose territory the university stands, and the L?k?????n and WSANE? Peoples whose historical relationships with the land continue to this day.

Equity Statement:

UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.


Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement:

If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

What UVic Offers:

To learn more click here