Job Description

Company Description
Points, a Plusgrade company, is a trusted partner to the world\xe2\x80\x99s leading loyalty programs, leveraging its unique Loyalty Commerce Platform and analytic expertise to build, power, and grow a network of ways members can get and use their favourite loyalty currency. Points was acquired by Plusgrade in 2022, making the combined companies the global leaders in ancillary revenue for the travel industry. Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.


Points is looking for a Web Developer (Product Specialist) to join our Delivery Services team on a permanent basis. We\xe2\x80\x99re an industry-leading organization that is continuously reshaping how consumers interact with their loyalty programs. We work with the world\xe2\x80\x99s largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If you\xe2\x80\x99d like to be a part of it, we\xe2\x80\x99d love to hear from you. You will be part of a team that is continuously reshaping how consumers get more value from their loyalty programs. You are a smart, enthusiastic person with an interest in working with the world\xe2\x80\x99s largest and most successful loyalty programs. As a Product Specialist, you will play a key role in new and existing implementations of Points Loyalty Commerce Solutions. Together with your team, you will help the world\xe2\x80\x99s loyalty programs by configuring, customizing and deploying new solutions on their behalf. Leveraging your outstanding attention to detail, quality and communication skills you will identify, implement, test and deploy these solutions. Reporting to the Team Lead, Loyalty Commerce Solutions, you will be responsible for the following:

• Implementing new solutions for our Loyalty Program Partners by configuring and customizing Points platforms and products.
• Performing Web-based configuration using HTML, CSS, JavaScript, React, and SQL.
• Providing technical support and troubleshooting assistance for warranty solutions.
• Collaborating and participating in technical integration discussions with loyalty program partners to analyze integration and web service requirements.
• Gathering solution requirements by working directly with our Loyalty Program Partners & Internal Stakeholders.
• Providing project management oversight to smaller implementations - ensuring the solution is built according to the scope and timeline agreed upon.
• Ensuring the solutions we deploy are of the highest quality using appropriate QA methodologies and champion issue resolution.
• Effectively communicating, across many channels, your progress with your team & stakeholders.

Qualifications

• Experienced HTML, CSS and JavaScript programming in cross-platform, browser and mobile device platforms
• Solid understanding of responsive design, web standards, UI/UX best practices
• Experience in Web Services standards and technologies (e.g. XML, SOAP, WSDL, REST, JSON etc.)
• 2+ Years\xe2\x80\x99 experience in a quality assurance/development role
• Experience with QA methodologies
• Experience in automated testing tools is an asset e.g. Selenium
• Experience in gathering functional requirements and preparing use case stories
• Knowledge of version control systems like GitHub
• Software development experience is considered an asset
• Experience in a managed solution or SaaS environment
• Previous experience in building email templates
• Comfortable working in an Agile environment

Additional Information

What we offer:

• Flexible hours
• Extra days off
• Extended health care from day one
• Parental leave top-op
• Fitness Credit
• RRSP Matching Plan
• Learning & Development
• Free coffee, snacks & drinks
• The best Technology
• YOLO leave
• Green Commute or WFH credits
• Company-sponsored activities such as bowling, movies, sports, paintball, and more!

Our Process: Points is an equal opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunity regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities. We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:

• Recruiter Phone Interview
• Hiring Manager Interview
• Take-home Assessment or remote coding exercise (If applicable)
• Team Interview

All candidates will be provided with feedback regardless if they pass or didn\xe2\x80\x99t pass any of our interview stages. All your information will be kept confidential.